fix problems on HesabPay [iphone]

—— Run into issues on HesabPay? Get help pending when official support gets back to you!

HesabPay

Info:

company: Zinzir Ltd

: https://hesab.com/contact/

: hesab.com

Chat with our AI-based HesabPay Support

🛠️ Common HesabPay Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Error with location access

Fix: 1. Go to your iPhone's Settings. 2. Scroll down and tap on 'Privacy'. 3. Select 'Location Services'. 4. Ensure that Location Services are tu... ⇲

Not showing MasterCard balance

Fix: 1. Ensure that your MasterCard is properly linked to your HesabPay account. 2. Go to the 'Accounts' section in the app. 3. Check if your Mas... ⇲

Support issue

No support for MasterCard

Fix: 1. Check if your MasterCard is supported by HesabPay. Visit the app's official website or help section for a list of supported cards. 2. If... ⇲

Updates issue

Frequent updates make app pointless

Fix: 1. Check the app store for the latest version of HesabPay. 2. If updates are frequent, consider turning off automatic updates: Go to Setting... ⇲

Bugs issue

Bugs not fixed

Fix: 1. Ensure that you are using the latest version of the app. Check for updates in the App Store. 2. If bugs persist, try clearing the app's c... ⇲

Face recognition issues

Fix: 1. Go to Settings > Face ID & Passcode. 2. Ensure that Face ID is set up correctly and that HesabPay is enabled under 'Use Face ID For'. 3.... ⇲

Security issue

Blocked request from device

Fix: 1. Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. 2. Restart your device to refresh the... ⇲

Payments issue

Money not reflecting in account

Fix: 1. Check your transaction history in the app to confirm if the transaction was successful. 2. Ensure that you have a stable internet connect... ⇲

Rewards issue

No rewards for bill payments

Fix: 1. Verify if the bill payment you made qualifies for rewards. Check the app's rewards section for eligibility criteria. 2. Ensure that you a... ⇲