—— Run into issues on Planet Digital? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and check for updates. Keeping your... ⇲
Fix: Clear the app's cache and data. Go to Settings > General > iPhone Storage, find Planet Digital, and select 'Offload App' to clear temporary... ⇲
Fix: Utilize the in-app support feature if available. Many apps have a help or support section that can provide immediate assistance or FAQs that... ⇲
Fix: Check your internet connection. A weak or unstable connection can prevent items from being delivered. Switch to a stronger Wi-Fi network or... ⇲
Fix: Force close the app and restart it. Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps, then s... ⇲
Fix: Free up storage space on your iPhone. Go to Settings > General > iPhone Storage and delete any unnecessary apps or files. A lack of storage... ⇲
Fix: Check your spam or junk email folder if the activation code is sent via email. Sometimes, important emails can be filtered incorrectly. OR... ⇲