fix problems on Santander [iphone]

—— Run into issues on Santander ? Get help pending when official support gets back to you!

Santander Mobile Banking

Info:

company: Santander UK plc

: http://www.santander.co.uk/uk/help-support/mobile-banking/

: www.santander.co.uk

Chat with our AI-based Santander Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes on payee page

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swi... »»

Cannot access payees and pay bills

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that... »»

Slow issue

Slow performance compared to other banking apps

Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom) and swipe up on apps you’re not using to close them. Th... »»

Updates issue

Requires app update to make transfers

Fix: 1. Enable automatic updates: Go to Settings > App Store and turn on 'App Updates' under Automatic Downloads. This will ensure your apps are... »»

Registration issue

Only one account registration per device

Fix: 1. Use a different device: If you have access to another iPhone or iPad, you can register a second account on that device. 2. Use the web ve... »»

Network issue

Random app outages

Fix: 1. Check for service status: Visit the Santander website or social media pages to see if there are any reported outages or maintenance updat... »»

Payments issue

Delayed money transfers

Fix: 1. Check transfer times: Review the Santander app or website for information on transfer processing times, as some transfers may take longer... »»

UI issue

Complicated UI requiring multiple taps

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features. This can help you navigate mo... »»

Registration code not received for login

Fix: 1. Check your spam folder: Sometimes, registration codes can end up in your email's spam or junk folder. Make sure to check there. 2. Resend... »»

Ads issue

Ads displayed despite paid account

Fix: 1. Log out and log back in: Sometimes, logging out of your account and logging back in can refresh your account status and remove ads. 2. Cl... »»

Customization issue

Lack of feature to track spending

Fix: 1. Use external budgeting apps: Consider using third-party budgeting apps that can link to your Santander account to help track spending. 2.... »»

Settings issue

Changes in account details location without guidance

Fix: 1. Explore the app: Take time to explore the app after updates to familiarize yourself with any changes in layout or features. 2. Check for... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.7%

Bad experience

2.2%

Neutral

2.1%

~ from our NLP analysis of 2,688 combined software ratings.

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Private Data Santander collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contacts