fix problems on Wentzville Schools [iphone]

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—— Run into issues on Wentzville Schools? Get help pending when official support gets back to you!

Wentzville Schools
Info:
company: Focus School Software
: https://focusschoolsoftware.com
: focusschoolsoftware.com
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Permissions issue

Permission denied on student login

Fix: Verify that you are entering the correct username and password for the student account. If you are unsure, check with your school for the co... ⇲
 
Account issue

Cannot access grades or schedule

Fix: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that resolves the issue. OR Log... ⇲
 
Bugs issue

Forms delete unexpectedly

Fix: Before filling out forms, take screenshots of your entries. This way, if the form deletes unexpectedly, you can easily re-enter the informat... ⇲

Broken links in forms

Fix: Check for updates to the app, as broken links may be fixed in newer versions. Go to the App Store and update if necessary. OR If a link i... ⇲
 
Login issue

Login issues persist

Fix: Clear the app cache. Go to Settings > General > iPhone Storage, find the Wentzville Schools app, and select 'Offload App'. This will clear t... ⇲
 
Screen issue

White screen when accessing schedule

Fix: Force close the app and reopen it. To do this, swipe up from the bottom of the screen (or double-click the home button) to view open apps, t... ⇲
 
UI issue

Blocky and difficult forms

Fix: Try zooming in on the form by using a pinch gesture. This can sometimes make the fields easier to interact with. OR If the forms are cons... ⇲
 
Slow issue

Wentzville Schools performance issues

Fix: Close any other apps running in the background to free up resources. Double-click the home button (or swipe up from the bottom) and swipe up... ⇲
 
Security issue

Malware concerns

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲
 
Payments issue

Unclear subscription charges

Fix: Review your subscription settings in the app. Go to Settings > Your Name > Subscriptions to see what you are currently subscribed to and any... ⇲
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 what users are saying
Bad experience
84.0%

Good experience
12.0%

Neutral
4.0%

~ from our NLP analysis of 50 combined software ratings.

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 Private Data Wentzville Schools collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics