fix problems on Iris [iphone]

—— Run into issues on Iris ? Get help pending when official support gets back to you!

iris by YES BANK - Mobile App

Info:

company: Yes Bank Limited

: https://www.yesbank.in/how-to-bank-with-us/mobile-banking/yes-mobile

: www.yesbank.in

Chat with our AI-based iris Support

🛠️ Common iris Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires location access

Fix: To manage location access, go to your iPhone's Settings. Scroll down and select 'Privacy & Security', then tap on 'Location Services'. Find... ⇲

OTP generation failure

Fix: Ensure that your phone number is correctly registered with the app. Go to the app settings and verify your registered mobile number. If it's... ⇲

Updates issue

Frequent update prompts

Fix: To reduce update prompts, check if automatic updates are enabled on your iPhone. Go to 'Settings', tap on 'App Store', and toggle off 'App U... ⇲

Registration issue

Registration OTP not received

Fix: Double-check that your phone number is entered correctly during registration. If it’s correct, try resending the OTP by tapping the 'Resend... ⇲

Crashes issue

iris crashes after update

Fix: Try restarting your iPhone. This can clear temporary glitches that may cause the app to crash. Press and hold the power button until you see... ⇲

Messages issue

Registration message sending failure

Fix: Ensure that your mobile number has sufficient balance and is able to send SMS messages. If you are on a prepaid plan, check your balance and... ⇲

UI issue

Excessive touch sensitivity

Fix: Adjust the touch sensitivity settings on your iPhone. Go to 'Settings', tap on 'Accessibility', then 'Touch', and adjust the 'Touch Accommod... ⇲

Permissions issue

Unspecified additional permissions required

Fix: Check the app permissions in your iPhone settings. Go to 'Settings', scroll down to find the Iris app, and review the permissions it has. En... ⇲

Payments issue

UPI not working

Fix: Ensure that your UPI ID is correctly linked to the app. Go to the payment settings in the app and verify your UPI ID. If it’s incorrect, upd... ⇲