—— Run into issues on Energisa On? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your mobile network connection. Ensure you have a strong signal and try switching between 4G and 3G to see if it improves SMS access.... ⇲
Fix: Ensure you are using the correct email or phone number associated with your account. Double-check for any typos or errors when entering your... ⇲
Fix: Look for alternative support channels such as social media pages or community forums where users may share solutions or experiences. Sometim... ⇲
Fix: Utilize any available self-service options within the app, such as FAQs or troubleshooting guides, to resolve your issues without needing to... ⇲
Fix: Ensure your app is updated to the latest version. Go to the App Store, search for Energisa On, and check if an update is available. If so, d... ⇲
Fix: Check if you are connected to a stable Wi-Fi network. Sometimes, poor internet connectivity can prevent data updates. Switch to Wi-Fi if you... ⇲
Fix: Ensure that you are entering the CPF in the correct format. Double-check for any spaces or incorrect characters that may be causing the issu... ⇲
Fix: Reset your password by using the 'Forgot Password' option on the login screen. Follow the prompts to receive a reset link via email or SMS.... ⇲
Fix: Check your iPhone's available storage. Go to Settings > General > iPhone Storage to see if you have enough space for the app. If not, consid... ⇲
Fix: Close the app completely by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen... ⇲