fix problems on RokCon [iphone]

—— Run into issues on RokCon? Get help pending when official support gets back to you!

RokCon: Remote Control Roku TV

Info:

company: Jan Dutton

: https://docs.google.com/document/d/1hwvfOem45xJP_JwVgv_3seuEMG27r4ii3PluN5ClWmQ/edit?usp=sharing

Chat with our AI-based RokCon Support

🛠️ Common RokCon Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

RokCon freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button and swiping up on the RokCon app. 2. Restart your iPhone to clear any temporar... ⇲

slow loading times

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > RokCon and selecting 'Offload App'. This will free up space and may... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the RokCon app to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary issues that may be... ⇲

Loading issue

limited offline functionality

Fix: 1. Download content for offline viewing if the app supports it. Check the app settings or help section for instructions on how to download c... ⇲

Support issue

poor customer support

Fix: 1. Utilize online forums or community support pages where other users may have shared solutions to similar issues. 2. Check the app's FAQ se... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > RokCon and ensure that notifications are enabled. 2. Restart the... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. Take notes on where key features are located. 2. Look for a user guid... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. 2. Provide feedback through user forums on desi... ⇲

Battery issue

high battery consumption

Fix: 1. Reduce the screen brightness while using the app to conserve battery life. 2. Close other background apps that may be consuming battery r... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility list in the App Store description to ensure your device meets the requirements. 2. If your device is not co... ⇲