fix problems on First Horizon Business [iphone]

—— Run into issues on First Horizon Business? Get help pending when official support gets back to you!

First Horizon Business

Info:

company: First Horizon Bank

: https://www.firsthorizon.com/Business/Cash-Management/Online-Services/Mobile-Banking

: www.firsthorizon.com

Chat with our AI-based First Horizon Business Support

🛠️ Common First Horizon Business Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

First Horizon Business frequently locks users out

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

No mobile deposit capability

Fix: Check if your account type supports mobile deposits. If it does, ensure that you have the latest version of the app installed. Sometimes, fe... ⇲

Syncing issue

First Horizon Business does not update in real time

Fix: Ensure that you have a stable internet connection. If your connection is weak, the app may not update transactions in real time. Try switchi... ⇲

Transaction history is delayed

Fix: Check for any scheduled maintenance notifications from the bank that might affect transaction processing times. If there are no notification... ⇲

UI issue

Lacks user-friendly design

Fix: Familiarize yourself with the app's layout by exploring all available menus and options. Sometimes, taking time to learn the interface can i... ⇲

Poor layout and navigation

Fix: Take time to explore the app's features and layout. Familiarizing yourself with the navigation can help improve your experience. OR Look... ⇲

Security issue

No support for biometric logins

Fix: Check if your device supports biometric authentication and ensure that it is enabled in your iPhone settings. Go to Settings > Face ID & Pas... ⇲

Support issue

Customer service is unhelpful

Fix: Prepare a list of specific issues you are facing before contacting customer service. This can help you communicate your problems more effect... ⇲

Crashes issue

First Horizon Business crashes or freezes

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates. An outdated OS ca... ⇲

Account issue

Inability to manage personal and business accounts in one app

Fix: Check if the app allows you to link multiple accounts. If it does, follow the prompts in the app to add your personal account to your busine... ⇲

Features issue

No running balances displayed

Fix: Check the app settings to see if there is an option to display running balances. Sometimes, this feature can be toggled on or off in the set... ⇲

Limited transaction visibility

Fix: Check if there are filters or settings within the app that limit the visibility of transactions. Adjust these settings to see more transacti... ⇲

Bugs issue

Internal errors when accessing accounts

Fix: Log out of the app and then log back in to refresh your session. This can often resolve temporary internal errors. OR If the problem pers... ⇲

Performance issue

Inconsistent performance

Fix: Ensure that your app is updated to the latest version, as updates often include performance improvements. Go to the App Store and check for... ⇲

Compatibility issue

No iPad app available

Fix: Use the iPhone app on your iPad by downloading it from the App Store. You can run iPhone apps on iPads, although they may not be optimized f... ⇲

Network issue

Frequent app downtime

Fix: Check the bank's website or social media channels for any announcements regarding scheduled maintenance or outages that may affect app avail... ⇲