—— Run into issues on Rehlat- Book Flights & Hotels? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your device's date and time settings to ensure they are set to the correct time zone. Go to Settings > General > Date & Time and toggl... ⇲
Fix: Review the booking confirmation email for any links or instructions on how to modify your booking. Some services allow changes through their... ⇲
Fix: Document your interactions with customer service, including dates, times, and the names of representatives. This can help you escalate the i... ⇲
Fix: Use multiple channels to reach customer service, such as email, phone, and social media, to increase your chances of getting a response. O... ⇲
Fix: Be persistent and patient. If you receive unsatisfactory answers, ask to speak to a supervisor or a more experienced representative. OR C... ⇲
Fix: Try reaching out during off-peak hours when customer service may be less busy, such as early mornings or late evenings. OR Utilize social... ⇲
Fix: Check the app or website for alternative contact methods, such as live chat or email support, which may be more effective than phone calls.... ⇲
Fix: Review the terms and conditions of your ticket purchase to understand the flexibility options. If you believe you were misled, gather eviden... ⇲
Fix: Before finalizing your booking, review the total cost breakdown carefully. Look for any additional fees listed during the checkout process.... ⇲
Fix: Keep a record of your refund request and any communication with customer service. This documentation can be useful if you need to follow up.... ⇲
Fix: Always take screenshots of your booking confirmation and any error messages. This documentation can help in disputing charges if necessary.... ⇲
Fix: Be proactive by following up on your refund request after a reasonable period. Keep a record of your communications. OR Consider using so... ⇲
Fix: Check your Karam wallet balance within the app to ensure it is updated. If there are discrepancies, try logging out and back in to refresh t... ⇲
Fix: Check your spam or junk email folder for the booking confirmation email. Sometimes, important emails can be filtered incorrectly. OR Log... ⇲
Fix: Review the cancellation policy before booking to understand the terms. If a cancellation occurs, check your email for any notifications. O... ⇲
Fix: Explore the app's help section or user guide, if available, to familiarize yourself with its features and navigation. OR Consider providi... ⇲
Fix: Ensure your app is updated to the latest version, as updates often include performance improvements. Go to the App Store, search for the app... ⇲
Fix: Research the company online to see if there are any reported scams or issues. Look for reviews on trusted travel websites. OR If you susp... ⇲
Fix: Immediately contact your bank or credit card company to dispute any unauthorized charges. Provide them with all relevant information. OR... ⇲
Fix: Always double-check the final price before confirming your booking. Look for any disclaimers about pricing accuracy on the app. OR If you... ⇲
Fix: Before booking, ensure that any promotional codes or offers are applied correctly at checkout. Take a screenshot of the offer for reference.... ⇲