fix problems on I-Invest IPru [iphone]

—— Run into issues on I-Invest IPru? Get help pending when official support gets back to you!

i-Invest iPru

Info:

company: ICICI Prudential Asset Management Company Limited

: http://www.icicipruamc.com

Chat with our AI-based i-Invest iPru Support

🛠️ Common i-Invest iPru Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Callback option not working

Fix: Check your internet connection to ensure it is stable. If the connection is weak, try switching to a different Wi-Fi network or using mobile... ⇲

Customer service call option not working

Fix: Verify that your phone's call settings are correctly configured. Go to Settings > Phone and check if any restrictions are enabled that might... ⇲

UI issue

Login screen not visible

Fix: Force close the app by swiping it away from the app switcher and then reopening it. This can help refresh the app and display the login scre... ⇲

User unfriendly system

Fix: Familiarize yourself with the app by exploring all its features and settings. Sometimes, spending time navigating can help you understand th... ⇲

Poorly designed app

Fix: Provide feedback through the app's feedback feature if available, but also consider using the app's help section to find tips for better nav... ⇲

Registration issue

Only registration screen displayed

Fix: If you have previously registered, try tapping on 'Already have an account?' or similar options to switch to the login screen. OR Clear t... ⇲

Bugs issue

Portfolio addition issue

Fix: Ensure that you are following the correct steps to add a portfolio. Check the app's help section or user guide for detailed instructions on... ⇲

Merged folios displayed separately

Fix: Check the app settings to see if there is an option to group or merge folios for display purposes. Adjust these settings as needed. OR If... ⇲

Customization issue

Cannot rename portfolios

Fix: Check if there is a specific method to rename portfolios within the app. Look for an edit option or a pencil icon next to the portfolio name... ⇲

Updates issue

Infinite loop on FATCA compliance update

Fix: Try restarting the app and see if the issue persists. If it does, check for any updates that may address this bug. OR Clear the app's cac... ⇲

Requires double login

Fix: Check if you have enabled any security features on your iPhone that may require additional authentication, such as Face ID or Touch ID, and... ⇲

Slow issue

Increased transaction time

Fix: Ensure that your internet connection is stable and fast. If possible, switch to a different network to see if transaction times improve. O... ⇲

Settings issue

Asks for Broker/RIA code for direct investment

Fix: Ensure that you have the correct Broker/RIA code. Check any documentation you received when you registered or contact your broker for the co... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

61.8%

Bad experience

23.5%

Neutral

14.7%

~ from our NLP analysis of 68 combined software ratings.

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Private Data i-Invest iPru collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Diagnostics