fix problems on FotorGear [iphone]

—— Run into issues on FotorGear? Get help pending when official support gets back to you!

FotorGear

Info:

company: Shenzhen Fotorgear Technology Co., Ltd.

: http://www.fotorgear.com

Chat with our AI-based FotorGear Support

🛠️ Common FotorGear Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

FotorGear does not remember anamorphic desqueeze setting

Fix: Check if there is an option in the app settings to save preferences or settings. If available, ensure that the anamorphic desqueeze setting... ⇲

View is upside down on startup in landscape

Fix: Try rotating your device to portrait mode before launching the app. This may help the app recognize the correct orientation upon startup.... ⇲

Storage issue

Photos and videos not saving on iPhone 8

Fix: Ensure that the app has permission to access your Photos. Go to Settings > Privacy > Photos and check if FotorGear is allowed to access your... ⇲

Image saving fails in raw mode

Fix: Check if there is enough storage space on your device. If storage is low, free up space by deleting unnecessary files or apps. OR Try swi... ⇲

Cannot save recordings on iPhone 6 Plus

Fix: Check the storage space on your device. Go to Settings > General > iPhone Storage to see if there is enough space available. OR Try resta... ⇲

Cannot save ProRAW files to album

Fix: Check if there is enough storage space on your device. If storage is low, free up space by deleting unnecessary files or apps. OR Try usi... ⇲

Updates issue

Motion Blur and Light Trails modes removed

Fix: Check if there is an option to enable these modes in the app settings or under a different section. Sometimes features are moved rather than... ⇲

Photos not saving after recent update on iPhone XR

Fix: Check the app permissions in Settings > Privacy > Photos to ensure FotorGear has access. If access is granted, try restarting the app. OR... ⇲

Audio issue

Shutter sound cannot be turned off

Fix: Check your device's mute switch. If the mute switch is on, the shutter sound should be silenced. If it still sounds, try restarting the app.... ⇲

FotorGear stops music playback

Fix: Check if the app has a setting that allows background audio playback. If not, you may need to pause the app while listening to music. OR... ⇲

Crashes issue

FotorGear randomly crashes

Fix: Ensure that your iPhone's iOS is up to date. Go to Settings > General > Software Update and install any available updates. OR Try clearin... ⇲

FotorGear crashes when taking raw format photos

Fix: Check for any updates to the app in the App Store, as crashes may be fixed in newer versions. OR Try reducing the resolution or quality s... ⇲

FotorGear crashes when starting stabilized video recorder

Fix: Ensure that your device's iOS is up to date. Go to Settings > General > Software Update and install any available updates. OR Try closing... ⇲

Settings issue

No lower shutter speed option available

Fix: Check the app settings for any advanced options that may allow you to adjust shutter speed. Sometimes these settings are hidden under advanc... ⇲

UI issue

Settings page color is hard to see

Fix: Adjust the brightness and contrast settings on your iPhone to see if that helps with visibility. Go to Settings > Display & Brightness. OR... ⇲

Battery issue

FotorGear heats up phone significantly

Fix: Limit the use of high-performance features within the app, such as high-resolution video recording or extensive editing, to reduce heat gene... ⇲

Ads issue

No in-app purchases or ads

Fix: If you are looking for additional features, check if there are any alternative apps that offer in-app purchases for enhanced functionality.... ⇲

Compatibility issue

No support for HEIC format

Fix: Convert HEIC files to a compatible format using a file conversion app or online service before importing them into FotorGear. OR Use a di... ⇲

Camera issue

Raw mode does not detect 48 megapixel camera

Fix: Ensure that your device's camera settings are configured correctly. Check if the camera is set to use the 48 MP mode in the iPhone settings.... ⇲