fix problems on Autel Sky [iphone]

—— Run into issues on Autel Sky? Get help pending when official support gets back to you!

Autel Sky

Info:

company: Autel Robotics Co., Ltd.

: https://www.autelrobotics.com/

: www.autelrobotics.com

Chat with our AI-based Autel Sky Support

🛠️ Common Autel Sky Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Aperture control not available for Lite Plus

Fix: Unfortunately, if the Lite Plus model does not support aperture control, there is no way to enable this feature through the app. However, yo... ⇲

iPhone overheating issues

Fix: To mitigate overheating, ensure that your iPhone is not in direct sunlight while using the Autel Sky app. Consider using a sunshade or flyin... ⇲

Compatibility issue

Incompatibility with iPad Pro 11 4Gen

Fix: Check for any available updates for the Autel Sky app in the App Store. Sometimes, compatibility issues are resolved in newer versions of th... ⇲

Uploads issue

Failed upload of flight logs

Fix: Ensure that you have a stable internet connection when attempting to upload flight logs. If your connection is weak, try switching to a diff... ⇲

Account issue

Unable to create an account

Fix: Double-check that you are entering the correct information when creating an account, including a valid email address and a strong password.... ⇲

Video issue

HDR and log functions not working

Fix: Check if HDR and log functions are enabled in the app settings. Sometimes, these features may need to be manually activated. Navigate to the... ⇲

Bugs issue

Remote controller does not charge iPhone

Fix: Ensure that you are using a compatible charging cable and that it is securely connected to both the remote controller and your iPhone. Somet... ⇲

Drone fails to launch after rotor spin

Fix: Ensure that the drone is on a flat, stable surface before attempting to launch. Uneven surfaces can cause the drone to fail to take off prop... ⇲

Settings issue

Pro settings not functional in iOS app

Fix: Check if you have the latest version of the Autel Sky app installed. If not, update the app through the App Store. New updates often fix bug... ⇲