fix problems on DoCast [iphone]

—— Run into issues on DoCast? Get help pending when official support gets back to you!

DoCast: Screen Mirroring to TV

Info:

company: Electronic Team, Inc.

: https://helpdesk.electronic.us/

: www.electronic.us

Chat with our AI-based DoCast Support

🛠️ Common DoCast Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

DoCast disconnects frequently

Fix: 1. Ensure that both your iPhone and the TV are connected to the same Wi-Fi network. This is crucial for screen mirroring to work effectively... ⇲

Screen recording indicator remains after app deletion

Fix: 1. Go to your iPhone's Settings. 2. Scroll down and tap on 'Control Center'. 3. Look for 'Screen Recording' and tap on the red recording ind... ⇲

Audio issue

Audio plays from phone, not TV

Fix: 1. While mirroring, swipe down from the top right corner of your iPhone to access the Control Center. 2. Tap on the audio output option (the... ⇲

Video issue

Lag in screen streaming

Fix: 1. Ensure that your Wi-Fi connection is strong. You can do this by moving closer to the router or using a Wi-Fi extender. 2. Close any unnec... ⇲

Gameplay issue

Limited free version streaming time

Fix: 1. Consider setting a timer for your streaming sessions to maximize the limited time you have. 2. Use the free version strategically for sho... ⇲

Payments issue

In-app purchases required for basic functionality

Fix: 1. Familiarize yourself with the free features available in the app and utilize them fully. 2. Look for any alternative apps that offer simi... ⇲

Compatibility issue

Does not work with Fire TV

Fix: 1. Check if your Fire TV has the latest software updates installed. Go to Settings > My Fire TV > About > Check for Updates. 2. Use an alter... ⇲

Requires up-to-date devices and strong internet connection

Fix: 1. Ensure your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. If your device is older, con... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

69.3%

Bad experience

28.0%

Neutral

2.8%

~ from our NLP analysis of 758 combined software ratings.

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Private Data DoCast collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Diagnostics

Cost of Subscriptions

Weekly Premium Upgrade: $6.99 1 week of unlimited streaming and mirroring
Yearly Premium Upgrade: $29.99 1 year of unlimited streaming and mirroring
Monthly Premium Upgrade: $9.99 1 month of unlimited streaming and mirroring
Lifetime Premium Upgrade: $44.99 Cast & mirror screen without limits forever
Yearly Premium Upgrade: $29.99 1 year of unlimited streaming and mirroring
Weekly Premium Upgrade: $6.99 1 week of unlimited streaming and mirroring