fix problems on TransPennine Express [iphone]

—— Run into issues on TransPennine Express? Get help pending when official support gets back to you!

TransPennine Express

Info:

company: TransPennine Express

: https://www.tpexpress.co.uk/

Chat with our AI-based TransPennine Express Support

🛠️ Common TransPennine Express Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

TransPennine Express freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the TransPennine... ⇲

slow loading times

Fix: 1. Ensure you are connected to a stable internet connection. If on Wi-Fi, try moving closer to the router or resetting the router. 2. Clear... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version via the App Store. Developers often release updates to fix bugs and improve stability. 2. Restart yo... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Look for a download button or option in the settings or during stream... ⇲

Support issue

poor customer support

Fix: 1. Look for a help or FAQ section within the app that may provide answers to common issues. 2. Utilize any available in-app chat or support... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > TransPennine Express and ensure notifications are enabled. Adjust the settings to allow alerts, sounds,... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. Look for a tutorial or help section that may guide you through the fe... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings to see if there are any available customization options, such as themes or layout changes. 2. Provide feedback t... ⇲

Battery issue

high battery consumption

Fix: 1. Check for background app refresh settings by going to Settings > General > Background App Refresh and disable it for the TransPennine Exp... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the App Store page for the app to see the list of compatible devices and ensure your device meets the requirements. 2. If your devi... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

86.8%

Bad experience

8.2%

Neutral

5.0%

~ from our NLP analysis of 159 combined software ratings.

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Private Data TransPennine Express collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Search History
- Usage Data
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics