fix problems on Pace [iphone]

—— Run into issues on Pace? Get help pending when official support gets back to you!

Pace: Online talk groups

Info:

company: Pace Groups Inc.

: https://pace.group

Chat with our AI-based Pace Support

🛠️ Common Pace Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Pace is slow and glitchy

Fix: 1. Clear the app cache: Go to your iPhone Settings > General > iPhone Storage. Find the Pace app and tap on it. Select 'Offload App' to clea... ⇲

Chat feature takes a long time to load

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by trying to load other apps or... ⇲

Compatibility issue

Contact Us button does not work with Gmail app

Fix: 1. Use a different email app: If the Contact Us button is not functioning with Gmail, try using the default Mail app on your iPhone. You can... ⇲

UI issue

No information about group or facilitators in app

Fix: 1. Check the app's FAQ or Help section: Sometimes, information about facilitators and groups can be found in the app's help resources. Look... ⇲

Links issue

No link to join onboarding call

Fix: 1. Look for announcements in the app: Check if there are any announcements or notifications within the app that might contain the link to th... ⇲

Privacy issue

Email addresses exposed in group emails

Fix: 1. Use a different email for group participation: Consider creating a new email account specifically for group activities to protect your pr... ⇲

Pace collects personal information before exploring

Fix: 1. Review privacy settings: Check if the app has privacy settings that allow you to limit the information collected. Adjust these settings t... ⇲

Pace lacks transparency regarding data collection

Fix: 1. Review the privacy policy: Look for the app's privacy policy in the settings or on their website to understand what data is collected and... ⇲

Notifications issue

Waitlist notifications are confusing

Fix: 1. Review notification settings: Go to the app settings and check if there are options to customize how you receive notifications. Adjust th... ⇲

Payments issue

Difficult to cancel subscription

Fix: 1. Go to your iPhone Settings > [Your Name] > Subscriptions. Find the Pace app and select it to manage your subscription. You can cancel it... ⇲

Verification code process fails

Fix: 1. Ensure correct phone number: Double-check that the phone number you entered for verification is correct and formatted properly. If necess... ⇲

Updates issue

Outdated app with no updates available

Fix: 1. Check for updates manually: Go to the App Store, tap on your profile icon at the top right, and scroll down to see if there are updates a... ⇲

Installation issue

Frequent need to reinstall app

Fix: 1. Free up storage space: Go to Settings > General > iPhone Storage and delete unused apps or files to ensure your device has enough space f... ⇲

Support issue

Lack of professional training for group leaders

Fix: 1. Suggest resources: If you are part of a group, consider suggesting online resources or training materials to the group leaders to help th... ⇲

No response from support team

Fix: 1. Check for alternative support channels: Look for other ways to contact support, such as social media or community forums, where you might... ⇲