—— Run into issues on Mellowsound? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the MIDI settings within the app. Ensure that the sustain pedal is properly configured and that the MIDI controller is sending the cor... ⇲
Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates. This... ⇲
Fix: Explore the settings menu within the app to see if there are any hidden customization features. Sometimes, options are not immediately visib... ⇲
Fix: Check if there are any in-app purchases or downloadable sound packs available that can expand the sound library. Look for a 'Store' or 'Soun... ⇲
Fix: Ensure that your Bluetooth device is fully charged and properly paired with your iPhone. Go to Settings > Bluetooth and check the connection... ⇲
Fix: Look for a mixing or layering feature within the app. Sometimes, these features are not immediately obvious and may be located in a settings... ⇲
Fix: Check if there is a setting to adjust the octave range within the app. Some apps allow you to shift the octave up or down to access a wider... ⇲
Fix: Experiment with different sound settings or effects within the app to enhance the sound quality. Sometimes, tweaking the settings can yield... ⇲
Fix: Check if there is an octave shift feature in the app that allows you to access higher or lower notes. This is often found in the settings or... ⇲
Fix: Adjust the app's background activity settings. Go to Settings > General > Background App Refresh and disable it for Mellowsound to reduce ba... ⇲
Fix: Check for any updates to the app that may address this bug. Go to the App Store, search for Mellowsound, and see if an update is available.... ⇲
Fix: Check the app's settings for a 'Restore Purchases' option. This is often found in the account or store section of the app. OR If the opti... ⇲
Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button) to access the app s... ⇲