fix problems on MECU [iphone]

​

—— Run into issues on MECU ? Get help pending when official support gets back to you!

MECU Mobile
Info:
company: MECU of Baltimore, Inc.
: https://www.mecu.com/
: www.mecu.com
Chat with our AI-based MECU Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

no external funds transfer

Fix: 1. Verify if the app supports external transfers by checking the 'Transfers' section. If not, you may need to use the MECU website for this... ⇲

automatic payments stopped

Fix: 1. Check your account settings in the app to ensure that automatic payments are still enabled. Navigate to the 'Payments' section and look f... ⇲
 
Bugs issue

check deposit feature fails

Fix: 1. Ensure that you are following the correct procedure for mobile check deposits: take clear photos of the front and back of the check, ensu... ⇲

mobile deposit fails to process

Fix: 1. Ensure that you are following the correct steps for mobile deposits, including taking clear photos of the check and ensuring it is proper... ⇲
 
UI issue

MECU not appearing on home screen

Fix: 1. Check if the app is hidden in a folder or on another page of your home screen. Swipe left or right to navigate through your pages and fol... ⇲

inability to exit certain screens

Fix: 1. Try tapping the 'Home' button or swiping up from the bottom of the screen (for iPhones without a Home button) to exit the app and return... ⇲

confusing interface after updates

Fix: 1. Take some time to explore the new layout and features after an update. Look for any tutorial or help sections within the app that may exp... ⇲
 
Downloads issue

statements cannot be downloaded or emailed

Fix: 1. Check if you are connected to a stable internet connection. A weak connection can prevent downloads. 2. Navigate to the 'Statements' sect... ⇲
 
Support issue

no customer service support

Fix: 1. Look for any FAQs or help sections within the app that may provide answers to common questions. 2. Check the MECU website for any online... ⇲
 
Slow issue

MECU slow and unresponsive

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage > MECU Mobile > Offload App. Then reinstall the app from the App St... ⇲
 
Loading issue

transaction delays

Fix: 1. Check your internet connection; a slow connection can cause transaction delays. 2. Log out of the app and log back in to refresh your ses... ⇲
 
Glitches issue

glitches and basic functionality

Fix: 1. Ensure that you are using the latest version of the app by checking for updates in the App Store. 2. Clear the app's cache by going to Se... ⇲
 
Account issue

credit card history not accessible

Fix: 1. Navigate to the 'Accounts' or 'Credit Cards' section of the app to check if your credit card history is listed there. 2. If you cannot fi... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
94.7%

Neutral
2.7%

Bad experience
2.6%

~ from our NLP analysis of 6,601 combined software ratings.

 Switch to these Alternatives:
SECU - Maryland
MECU mobile app
Point Breeze Credit Union App
FirstFinancial Mobile Banking
MD Unemployment for Claimants
JHFCU
Securityplus FCU Mobile
APGFCU Mobile Banking
BCCU Mobile Banking
Tower Federal Credit Union

 Private Data MECU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location