fix problems on Skoob [iphone]

—— Run into issues on Skoob? Get help pending when official support gets back to you!

Skoob - Organize suas leituras

Info:

company: SKEELO EDITORA, PRODUTOS E SERVICOS DIGITAIS LTDA

: https://ajuda.skoob.com.br/hc/pt-br

: skoob.com.br

Chat with our AI-based Skoob Support

🛠️ Common Skoob Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Skoob freezes during login

Fix: 1. Force close the app: Double-tap the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swipe... ⇲

Skoob is slow and has many bugs

Fix: 1. Update the app: Ensure you have the latest version of Skoob by checking the App Store for updates. 2. Free up storage: Go to Settings > G... ⇲

Loading issue

Loading books takes too long

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲

Updates issue

Reading goals not updating correctly

Fix: 1. Check app settings: Go to the settings within the Skoob app and ensure that your reading goals are set correctly. 2. Manually update goal... ⇲

Meta reading feature has worsened

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may improve the meta reading feature. 2. Restart the app: Cl... ⇲

UI issue

Text formatting issues in reviews

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as updates may fix formatting issues. 2. Reformat your text: When... ⇲

Input fields appear blank

Fix: 1. Restart the app: Close and reopen Skoob to see if the input fields refresh. 2. Check for updates: Ensure you are using the latest version... ⇲

Customization issue

Lack of option to respond to comments

Fix: 1. Use alternative communication: If you cannot respond directly to comments, consider creating a separate review or post addressing the com... ⇲

No option to choose book language

Fix: 1. Check app settings: Go to the settings within the Skoob app to see if there is an option to select your preferred book language. 2. Use t... ⇲

Screen issue

Screen space wasted on iPad

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and check if there are any options to adjust the display settings for bett... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.7%

Neutral

1.5%

Bad experience

0.8%

~ from our NLP analysis of 519 combined software ratings.

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Private Data Skoob collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics