fix problems on Gold Wallet [iphone]

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—— Run into issues on Gold Wallet? Get help pending when official support gets back to you!

Gold Wallet - Bullion Tracker
Info:
company: JCSGold
: https://jcsgold.com/contact-us/
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Syncing issue

Deleted purchases reappear

Fix: Try logging out of the app and then logging back in. This can sometimes refresh the app's data and remove any inconsistencies with deleted t... ⇲
 
Compatibility issue

No support for platinum, palladium, and collectible coins

Fix: Consider using a secondary app or software that specializes in tracking these specific metals and collectibles. You can maintain a separate... ⇲

No support for fractional gold bars

Fix: You can manually calculate the value of fractional gold bars and input them as separate transactions in the app, treating them as whole unit... ⇲

No copper included in metal list

Fix: Maintain a separate record for copper investments in a spreadsheet or note-taking app, allowing you to track their values and transactions i... ⇲
 
Customization issue

Values based on spot prices only

Fix: To track retail prices, you can manually input the retail prices of your assets in a separate spreadsheet or note-taking app. This allows yo... ⇲

No option to input current retail prices

Fix: Use a separate financial tracking app or spreadsheet to manually input and track current retail prices alongside your transactions in Gold W... ⇲

No reporting tool or printouts available

Fix: Export your transaction data to a spreadsheet where you can create your own reports and printouts as needed. This gives you more control ove... ⇲

Limited to oz bars only

Fix: Track other types of bullion in a separate app or spreadsheet, allowing you to maintain a comprehensive view of your entire collection. OR... ⇲
 
Backup issue

No backup/restore option for data

Fix: Regularly export your transaction data to a spreadsheet or note-taking app. This way, you can keep a backup of your records outside the app.... ⇲
 
Loading issue

Gold Wallet fails to launch due to spot price issues

Fix: Try switching to airplane mode before launching the app. This can prevent the app from trying to fetch spot prices and allow it to open with... ⇲
 
Login issue

Frequent authentication errors preventing app access

Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the issue persists... ⇲
 
Ads issue

Ads present in the app

Fix: Check if there is a premium version of the app available for purchase that removes ads. This can enhance your user experience without distra... ⇲
 
UI issue

Confusing input for silver coin denominations

Fix: Refer to the app's help section or user guide (if available) to clarify how to input silver coin denominations correctly. This can help you... ⇲
 
Crashes issue

Gold Wallet crashes frequently

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes that can resolve crashing issues. OR If the app... ⇲
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 what users are saying
Good experience
64.9%

Neutral
18.9%

Bad experience
16.2%

~ from our NLP analysis of 37 combined software ratings.

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 Private Data Gold Wallet collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics