—— Run into issues on Remote ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that both your iPhone and Roku TV are connected to the same Wi-Fi network. Go to Settings on your iPhone, tap on Wi-Fi, and check the... ⇲
Fix: If you have previously connected the app to your Roku, try using the 'Connect' button in the app. If it doesn't work, you may need to use th... ⇲
Fix: Check if there is an option within the app settings to reduce the frequency of ads or switch to a premium version that offers an ad-free exp... ⇲
Fix: Try to minimize the app's usage during times when you know ads are likely to appear. If possible, use the app for specific tasks rather than... ⇲
Fix: If the ads are too frequent, consider using the app less frequently or during times when you can tolerate the interruptions. This may help m... ⇲
Fix: Close any other apps running in the background on your iPhone to free up resources. Double-tap the home button (or swipe up from the bottom... ⇲
Fix: Use the physical remote to adjust the volume on your Roku TV. If you want to use the app, check if there is a volume control option in the a... ⇲
Fix: Ensure that your Roku TV supports power control via the app. If it does not, you will need to use the physical remote or the Roku mobile app... ⇲
Fix: Check the app's compatibility list in the App Store description to see if your Roku model is supported. If it is not, you may need to consid... ⇲
Fix: Review the features available in the free version and determine if they meet your needs. If not, consider whether the premium features justi... ⇲
Fix: To cancel your subscription, go to your iPhone's Settings, tap on your name at the top, then tap on 'Subscriptions.' Find the app in the lis... ⇲
Fix: Ensure that both devices are on the same Wi-Fi network. If they are, try restarting both the iPhone and Roku TV as mentioned earlier. This c... ⇲
Fix: Familiarize yourself with the features available in the app and see if there are workarounds for the limitations. For example, if the app la... ⇲