—— Run into issues on Family Tree*? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Explore the features available in the free version and make a list of what you need. Consider whether the limitations are acceptable for you... ⇲
Fix: Evaluate which additional features are essential for your family tree project. Prioritize these features and consider if you can achieve you... ⇲
Fix: Check if there are any promotional offers or discounts available for new users that might allow you to test the software at a reduced cost.... ⇲
Fix: Review the subscription plans and see if there are any lower-cost options or annual plans that provide a discount compared to monthly paymen... ⇲
Fix: Review the cancellation policy in the app's settings or help section to understand the steps required to cancel your subscription. OR Doc... ⇲
Fix: Consider creating a smaller family tree with the available members and then gradually adding more as you assess the need for a subscription.... ⇲
Fix: Utilize the free features available to gather information and plan your family tree until you decide if a subscription is worth it. OR Re... ⇲
Fix: Review your app store settings to enable purchase confirmations, which can help prevent accidental purchases in the future. OR If an acci... ⇲
Fix: Carefully read the subscription details in the app before committing, and take screenshots of the information for your records. OR If you... ⇲
Fix: Take time to familiarize yourself with the new interface by exploring each section. Look for a user guide or tutorial within the app that ca... ⇲
Fix: Check the app settings thoroughly to see if there is an option to change country settings. Sometimes, this option may be hidden under accoun... ⇲
Fix: Check if there are any third-party tools or software that can integrate with Family Tree* to allow for exporting your data. OR Manually d... ⇲
Fix: If the app allows, adjust your notification settings to limit prompts for ratings or feedback until you feel more comfortable with the app.... ⇲
Fix: Check the app's FAQ or help section for common issues and solutions that may address your concerns without needing direct support. OR Eng... ⇲
Fix: Look for written guides or FAQs that may provide clearer instructions than the video directions. OR Seek out community forums or social m... ⇲