—— Run into issues on First Intl Bank & Trust? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Clear the app cache: Go to your iPhone Settings > General > iPhone Storage. Find the First Intl Bank & Trust app and tap on it. If there'... ⇲
Fix: 1. Ensure good lighting: When taking pictures for mobile deposits, make sure you are in a well-lit area. Avoid shadows and glare on the chec... ⇲
Fix: 1. Refresh the app: Pull down on the transaction list to refresh. This can sometimes update the information displayed. OR 2. Check your i... ⇲
Fix: 1. Use the app during off-peak hours: Try making deposits early in the morning or late at night when server traffic is lower. OR 2. Verif... ⇲
Fix: 1. Log out and log back in: Sometimes, a simple logout can refresh your account balance and resolve discrepancies. OR 2. Check for pendin... ⇲
Fix: 1. Reinstall the app: Delete the app from your iPhone and reinstall it from the App Store. This can resolve many issues related to app perfo... ⇲
Fix: 1. Enable 'Remember Me' feature: If available, ensure that you check the 'Remember Me' option during login to reduce the frequency of logins... ⇲
Fix: 1. Follow the in-app instructions: Go to the login screen and select 'Forgot Password'. Follow the prompts carefully to reset your password.... ⇲
Fix: 1. Check for app updates: Go to the App Store and check if there is an update available for the First Intl Bank & Trust app that may include... ⇲
Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may fix bugs related to adding payees. OR 2. Use the... ⇲
Fix: 1. Refresh the app: Pull down on the transaction list to refresh the account view. Sometimes, accounts may not load properly. OR 2. Check... ⇲
Fix: 1. Follow the in-app prompts: Go to the settings or account management section of the app and look for e-statement options. Follow the promp... ⇲
Fix: 1. Refresh the app: Pull down on the transaction list to refresh and see if new transactions appear. OR 2. Check your internet connection... ⇲