fix problems on MOBILITY CU [iphone]

—— Run into issues on MOBILITY CU? Get help pending when official support gets back to you!

MOBILITY CU

Info:

company: MOBILITY Credit Union

: https://www.mobilitycu.com/contact-us

: www.mobilitycu.com

Chat with our AI-based MOBILITY CU Support

🛠️ Common MOBILITY CU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Scheduled transfers do not carry over

Fix: Check if the scheduled transfers are set up correctly. Go to the 'Transfers' section in the app, and ensure that the dates and amounts are c... ⇲

Transfers occur later in the day

Fix: Verify the time zone settings on your device. Go to 'Settings' > 'General' > 'Date & Time' and ensure that 'Set Automatically' is enabled. T... ⇲

UI issue

MOBILITY CU loops back to 'pay loan' screen

Fix: Try clearing the app's cache. Go to 'Settings' > 'General' > 'iPhone Storage', find the Mobility CU app, and select 'Offload App'. This will... ⇲

Manual screen rotation required for check deposit

Fix: Check if the screen rotation lock is enabled on your device. Swipe down from the top-right corner of the screen to access the Control Center... ⇲

Outdated user interface

Fix: While a permanent fix may not be available, you can try customizing the app settings to make it more user-friendly. Explore the settings men... ⇲

Bugs issue

MOBILITY CU rejects clear check deposits

Fix: Ensure that the check is properly endorsed. The endorsement should be on the back of the check and should include your signature and any req... ⇲

Account issue

Frequent error messages during account verification

Fix: Double-check your login credentials. Ensure that you are entering the correct username and password. If you have recently changed your passw... ⇲

Compatibility issue

Landscape mode not supported on iPad

Fix: As a workaround, you can use the iPhone version of the app on your iPad. Download the iPhone version from the App Store and run it in compat... ⇲

Cumbersome login process

Fix: Consider using the 'Remember Me' feature if available, which can save your login credentials for easier access in the future. Check the app... ⇲

Inconsistent Touch/Face ID functionality

Fix: Check if Touch/Face ID is enabled for the app. Go to 'Settings' > 'Face ID & Passcode' or 'Touch ID & Passcode' and ensure that the Mobility... ⇲

Permissions issue

Bill pay option requires approval

Fix: Check the app settings to see if there is an option to enable automatic bill payments without requiring approval. This may streamline the pr... ⇲

Crashes issue

MOBILITY CU crashes with iOS updates

Fix: Ensure that you have the latest version of the Mobility CU app installed. Go to the App Store, search for the app, and check for any availab... ⇲

Registration issue

Device registration issues after password change

Fix: After changing your password, log out of the app and then log back in. This can refresh your device registration and resolve any issues rela... ⇲

Updates issue