fix problems on Coastal CardNav [iphone]

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—— Run into issues on Coastal CardNav? Get help pending when official support gets back to you!

Coastal CardNav
Info:
company: Coastal Federal Credit Union
: https://www.coastal24.com
: www.coastal24.com
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Registration issue

Registration process disabled error

Fix: Check for any app updates in the App Store. If an update is available, install it as it may fix the registration issue. OR Try restarting... ⇲
 
Crashes issue

Coastal CardNav crashes during transaction details

Fix: Ensure your app is updated to the latest version. Go to the App Store, search for Coastal CardNav, and update if necessary. OR If the app... ⇲

Coastal CardNav crashes when adding new card

Fix: Ensure that the app is updated to the latest version. If it is, try restarting your device before attempting to add a new card again. OR... ⇲

Coastal CardNav does not support Face ID after crashes

Fix: Re-enable Face ID in the app settings. Go to Settings > Coastal CardNav > Face ID & Passcode and toggle it back on. OR If Face ID is stil... ⇲
 
Login issue

Cannot use existing credentials

Fix: Double-check that you are entering your credentials correctly, including any case sensitivity. If you have forgotten your password, use the... ⇲

Server errors during login

Fix: Check if the app is experiencing downtime by visiting the Coastal website or social media pages for any announcements regarding server issue... ⇲
 
Account issue

Difficult to manage card replacement

Fix: Check the app's help section or FAQ for guidance on card replacement. Often, there are specific steps outlined for managing card replacement... ⇲
 
Compatibility issue

Password manager integration not supported

Fix: Manually enter your passwords into the app instead of using a password manager. This may be less convenient but ensures you can access your... ⇲

Limited functionality compared to competitors

Fix: Explore the app's features thoroughly to ensure you are utilizing all available options. Sometimes, features may be hidden or not immediatel... ⇲
 
UI issue

Cannot paste passwords

Fix: Manually type your password into the app. This may be tedious, but it ensures you can log in without issues. OR If you are using a passwo... ⇲

Minimum payment due not displayed

Fix: Check the app settings to ensure that notifications and alerts are enabled. This may help in displaying the minimum payment due. OR If th... ⇲

Coastal CardNav does not show current statement amount

Fix: Refresh the app by pulling down on the screen to update the information. This may help in displaying the current statement amount. OR If... ⇲
 
Network issue

Network errors prevent card usage

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi or cellular network. If the connection is weak, try moving to a d... ⇲
 
Setup issue

Setup process is complicated

Fix: Follow the setup instructions step-by-step, and take notes if necessary. If you encounter specific issues, look for help articles or FAQs wi... ⇲
 
Privacy issue

Requires sensitive information for setup

Fix: Ensure you are using a secure network when entering sensitive information. If you are uncomfortable, consider using a trusted device or netw... ⇲
 
Security issue

Max password length is 12 characters

Fix: Create a strong password that is 12 characters long, using a mix of letters, numbers, and symbols to enhance security. OR If you require... ⇲
 
Freezing issue

Coastal CardNav freezes when viewing transactions

Fix: Try closing the app completely and reopening it. This can often resolve temporary freezing issues. OR If the problem persists, check for... ⇲
 
Performance issue

Inconsistent performance

Fix: Ensure your device is updated to the latest iOS version, as this can improve app performance. Go to Settings > General > Software Update.... ⇲
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 what users are saying
Good experience
68.0%

Bad experience
28.4%

Neutral
3.6%

~ from our NLP analysis of 194 combined software ratings.

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 Private Data Coastal CardNav collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers