fix problems on Dateability [iphone]

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—— Run into issues on Dateability? Get help pending when official support gets back to you!

Dateability
Info:
company: Dateability
: https://info.dateabilityapp.com
: info.dateabilityapp.com
Chat with our AI-based Dateability Support
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Security issue

No second password confirmation

Fix: When creating a password, ensure that you are entering it correctly the first time. Use a password manager to help you generate and store a... ⇲
 
UI issue

Gibberish input accepted for location

Fix: When entering your location, make sure to use recognizable city names or postal codes. If the app allows you to use GPS, enable location ser... ⇲

Inability to view liked profiles

Fix: Check the app settings to see if there is an option to view liked profiles. If not, consider keeping a manual record of profiles you like fo... ⇲

No way to see profile activity

Fix: Keep track of your interactions manually by noting down when you like or message profiles. This can help you remember who you have engaged w... ⇲

Missing key profile information

Fix: Review your profile settings to ensure that all necessary fields are filled out. If certain fields are missing, try to add them manually.... ⇲

Inability to see all likes at once

Fix: Check if the app has a feature to view likes in batches or categories. If not, consider keeping a manual list of profiles you have liked.... ⇲
 
Network issue

Limited user base in metropolitan areas

Fix: Expand your search radius in the app settings to include nearby areas. This may help you find more potential matches outside of your immedia... ⇲
 
Customization issue

Excessive required questions

Fix: Focus on answering only the questions that are most relevant to you. If the app allows you to skip questions, do so to streamline your profi... ⇲

Limited filters and profile options

Fix: Explore the app settings to see if there are any hidden filters or options that can be enabled to enhance your profile visibility. OR Con... ⇲
 
Notifications issue

Lack of notifications for messages and likes

Fix: Check your app notification settings to ensure that notifications are enabled for Dateability. Go to Settings > Notifications > Dateability... ⇲
 
Accessibility issue

Inaccessible for screen reader users

Fix: Explore the accessibility settings on your iPhone. Go to Settings > Accessibility and enable VoiceOver to see if it improves your experience... ⇲
 
Freezing issue

Dateability freezes during profile completion

Fix: Try closing the app completely and reopening it. If the issue persists, restart your device to clear any temporary glitches. OR If the ap... ⇲
 
Uploads issue

Photo upload issues

Fix: Ensure that the app has permission to access your photos. Go to Settings > Privacy > Photos and check if Dateability is allowed to access yo... ⇲
 
Engagement issue

Low user engagement

Fix: Increase your activity on the app by regularly liking profiles and sending messages to others. This may encourage more users to engage with... ⇲
 
Performance issue

Inconsistent app performance

Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update to check for updates. OR Clear the a... ⇲
 
Visibility issue

Lack of visibility for user profiles

Fix: Engage more actively with other users by liking and messaging them, which may increase your profile's visibility in the app. OR Consider... ⇲
 
Location issue

No location-based matchmaking

Fix: Check if the app has a setting for location-based preferences. If it does, enable it to find matches closer to your location. OR If locat... ⇲
 
Messages issue

Inability to copy text in messages

Fix: If you need to save or reference a message, take a screenshot of the conversation as a workaround to keep a record of important information.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
46.3%

Good experience
43.2%

Neutral
10.5%

~ from our NLP analysis of 95 combined software ratings.

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 Private Data Dateability collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Dateability+ Monthly: $4.99 One month of Dateability+
  2. Dateability+ Annual: $54.99 One year of Dateability+