fix problems on RefillPro [iphone]

—— Run into issues on RefillPro? Get help pending when official support gets back to you!

RefillPro

Info:

company: ScriptPro

: http://www.refillpro.com

: www.scriptpro.com

Chat with our AI-based RefillPro Support

🛠️ Common RefillPro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

RefillPro frequently fails to save prescriptions

Fix: Ensure that you have a stable internet connection. If your connection is weak, the app may struggle to save data. Try switching between Wi-F... ⇲

Barcode scanner does not work on some iPhone models

Fix: Check if your iPhone's camera is functioning properly. Open the Camera app and ensure it can scan QR codes. If the camera is not working, tr... ⇲

Bugs issue

Unable to request delivery for prescriptions

Fix: Verify that your pharmacy supports delivery services through the app. Not all pharmacies may have this feature enabled. Check the pharmacy's... ⇲

Loading issue

RefillPro often down or unresponsive

Fix: Check the app's status by visiting websites like DownDetector to see if other users are experiencing similar issues. If the app is down, wai... ⇲

Search issue

Cannot find pharmacy phone number

Fix: Use the app's search feature to look for your pharmacy by name or location. If the app does not provide the phone number, try searching for... ⇲

Updates issue

Scan option stopped working after updates

Fix: Check if the app has any new permissions that need to be granted after the update. Go to Settings > Privacy > Camera and ensure that RefillP... ⇲

No status updates for refill requests

Fix: Check the app settings to ensure notifications are enabled. Go to Settings > Notifications > RefillPro and make sure notifications are turne... ⇲

Features issue

Limited functionality and information

Fix: Explore the app thoroughly to ensure you are utilizing all available features. Sometimes, features may be hidden in menus or require specifi... ⇲

Compatibility issue

Inconsistent performance across devices

Fix: Ensure that all devices are running the latest version of the app and the latest iOS. Compatibility issues can arise from outdated software.... ⇲

Requires pharmacy to support the app

Fix: If your pharmacy does not support the app, consider switching to a pharmacy that does. Research local pharmacies that are compatible with Re... ⇲

RefillPro does not work for mail order prescriptions

Fix: Confirm with your pharmacy if they offer mail order services through the app. If not, inquire about alternative methods for ordering prescri... ⇲

UI issue

Difficult to use without glasses for typing

Fix: Adjust the text size on your iPhone for better visibility. Go to Settings > Display & Brightness > Text Size and increase the size to make i... ⇲

Support issue