fix problems on Starfish Smart Lighting [iphone]

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—— Run into issues on Starfish Smart Lighting? Get help pending when official support gets back to you!

Starfish Smart Lighting
Info:
company: Satco Products, INC
: https://www.satco.com/
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Network issue

Requires Wi-Fi password entry every time

Fix: 1. Ensure that your app is updated to the latest version, as updates may fix this issue. 2. Check your phone's settings to ensure that the S... ⇲

Connectivity issues after router upgrades

Fix: 1. After upgrading your router, ensure that all devices are connected to the new network. 2. Open the Starfish app and re-add your devices i... ⇲

Devices constantly disconnect

Fix: 1. Ensure that your Wi-Fi signal is strong in the area where the devices are located. 2. Check for interference from other electronic device... ⇲
 
Support issue

Inaccurate product documentation

Fix: 1. Check the official Starfish website for updated manuals or FAQs that may provide more accurate information. 2. Join user forums or commun... ⇲
 
Freezing issue

Starfish Smart Lighting freezes frequently

Fix: 1. Close the app completely and restart it. 2. Check for updates in the App Store and install any available updates. 3. Clear the app's cach... ⇲
 
Settings issue

Missing basic functionality in automation

Fix: 1. Review the automation settings in the app to ensure you are using the correct triggers and actions. 2. Check for any updates to the app t... ⇲

Learning curve for initial setup

Fix: 1. Follow the setup guide provided in the app carefully, taking notes on each step. 2. Look for online tutorials or videos that can provide... ⇲

Tricky linking process for multiple devices

Fix: 1. Ensure that each device is powered on and within range of your Wi-Fi network before starting the linking process. 2. Follow the app's ins... ⇲
 
Compatibility issue

No native HomeKit support

Fix: 1. Explore third-party apps that can bridge the gap between Starfish and HomeKit, such as Homebridge. 2. Check the Starfish app for any upda... ⇲

Limited compatibility with Alexa

Fix: 1. Check the Starfish app for any updates that may improve Alexa compatibility. 2. Ensure that your Alexa device is updated and that you hav... ⇲

Siri integration not functioning as advertised

Fix: 1. Ensure that Siri is enabled on your iPhone and that the Starfish app has permission to use Siri. 2. Check the app settings for any specif... ⇲
 
Bugs issue

Power restoration turns bulbs on unexpectedly

Fix: 1. Check the settings in the Starfish app for any options related to power restoration or default states after power loss. 2. If available,... ⇲

Inconsistent performance with multiple lights

Fix: 1. Check the Wi-Fi signal strength in the area where the lights are located. If the signal is weak, consider moving the router closer or usi... ⇲
 
Permissions issue

Location access required for setup

Fix: 1. Ensure that location services are enabled for the Starfish app in your iPhone settings. 2. If you are uncomfortable with location access,... ⇲
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 what users are saying
Good experience
94.3%

Bad experience
2.9%

Neutral
2.8%

~ from our NLP analysis of 997 combined software ratings.

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 Private Data Starfish Smart Lighting collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics