fix problems on Twitch [iphone]

—— Run into issues on Twitch? Get help pending when official support gets back to you!

Twitch: Live Streaming

Info:

company: Twitch Interactive, Inc.

: http://www.twitch.tv/contact

: mobile.twitch.tv

Chat with our AI-based Twitch Support

🛠️ Common Twitch Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Random livestream starts playing automatically

Fix: Disable autoplay in the app settings. Go to Settings > Playback and toggle off the 'Autoplay' option to prevent random streams from starting... ⇲

8% of users had this problem

Mobile app has annoying bugs

Fix: Try clearing the app cache and data. Go to your device's Settings > Apps > Twitch > Storage, then select 'Clear Cache' and 'Clear Data'. Thi... ⇲

2% of users had this problem

UI issue

Channels followed are at the bottom

Fix: Rearrange your followed channels by going to the 'Following' tab and manually sorting them based on your preference. This can help you acces... ⇲

UI layout is not intuitive

Fix: Familiarize yourself with the app's layout by exploring each section. Spend some time navigating through the tabs to understand where everyt... ⇲

No thumbnails or titles visible in live list

Fix: Try refreshing the live list by pulling down on the screen to reload the content. This can sometimes resolve display issues and show thumbna... ⇲

No suggested streamer category

Fix: Explore the 'Browse' section of the app to manually find categories and streamers that interest you. This can help you discover new content... ⇲

Difficult to navigate between streams

Fix: Use the search function to quickly find specific streamers or games instead of scrolling through the list. This can save time and make navig... ⇲

Settings issue

Cannot pause or turn off autoplay

Fix: Check the app settings for any playback options. If there is no direct option to pause or turn off autoplay, try using the volume controls t... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.4%

Bad experience

4.0%

Neutral

2.6%

~ from our NLP analysis of 2,227,037 combined software ratings.

Private Data Twitch collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
- Other Data

Cost of Subscriptions

1 Sub Token: $5.99 Can be redeemed for channel subscriptions
95 Bits: $1.99 Default Bundle for All Users
5 Sub Tokens: $29.99 Can be redeemed for channel subscriptions.
245 Bits: $4.99 Default Bundle for All Users
1050 Bits: $19.99 Default Bundle for All Users
510 Bits: $9.99 Default Bundle for All Users
500 Bits: $6.99 Bundle for First Time Purchasers
10 Sub Tokens: $59.99 Can be redeemed for channel subscriptions.
2750 Bits: $49.99 Default Bundle for All Users
2 Sub Tokens: $9.99 First-time purchaser offer. Limit 1 per user.