fix problems on StreamTV [iphone]

​

—— Run into issues on StreamTV ? Get help pending when official support gets back to you!

StreamTV by Buckeye Broadband
Info:
company: TiVo Platform Technologies LLC
: http://www.buckeyebroadband.com/support
: www.buckeyebroadband.com
Chat with our AI-based StreamTV Support
   Hello! How can I assist you?  

characters left:
 
Freezing issue

Constant freezing during streaming

Fix: Check your internet connection. Ensure you have a stable Wi-Fi connection by running a speed test. If your connection is slow, try moving cl... ⇲
 
Video issue

Audio without picture

Fix: Try restarting the app. Close the StreamTV app completely and then reopen it to see if the issue resolves itself. OR Check for any update... ⇲

Error codes when streaming video

Fix: Look up the specific error code in the app's help section or online to find tailored solutions. Often, error codes can indicate specific iss... ⇲
 
Bugs issue

Inconsistent recording functionality

Fix: Verify your recording settings within the app. Ensure that you have set up your recordings correctly and that there are no conflicts with ot... ⇲

Guide does not match actual programming

Fix: Refresh the guide data. Look for a refresh option in the app settings or simply close and reopen the app to see if the guide updates. OR... ⇲
 
Network issue

Buffering issues

Fix: Reduce the number of devices connected to your network. Too many devices can slow down your internet speed, leading to buffering. Disconnect... ⇲
 
Privacy issue

Requires social security number for sign-in

Fix: If uncomfortable providing your social security number, check if there are alternative sign-in methods available, such as using an email add... ⇲
 
Compatibility issue

Unreliable performance on Apple TV

Fix: Ensure that your Apple TV is updated to the latest software version. Go to Settings > System > Software Updates and select Update Software.... ⇲

Limited compatibility with devices

Fix: Check the official website or app store page for a list of compatible devices. If your device is not listed, consider using a compatible dev... ⇲
 
Installation issue

Frequent need to uninstall and reinstall

Fix: Clear the app's cache if possible. Go to Settings > General > iPhone Storage, find the StreamTV app, and see if there is an option to clear... ⇲
 
Syncing issue

Scheduled shows disappear

Fix: Check your app settings to ensure that scheduled recordings are saved correctly. Look for any options related to managing recordings or sche... ⇲
 
Battery issue

Charging discrepancies

Fix: Check your device's battery health. Go to Settings > Battery > Battery Health to see if your battery is functioning properly. If it shows si... ⇲
 
Support issue

Poor customer support experience

Fix: Utilize online resources such as FAQs, forums, or community support pages that may provide answers to common issues without needing to conta... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
69.7%

Good experience
24.2%

Neutral
6.1%

~ from our NLP analysis of 33 combined software ratings.

 Switch to these Alternatives:
ExpressTV
Forest View
NetComTV
Arts Toledo
Airy TV & Live Movie Streaming
Phoenix Theatres
US TV - Live stream
The WLEC App!
Blue Ridge Stream
Channels for HDHomeRun!

 Private Data StreamTV collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics