fix problems on My SIMBA [iphone]

—— Run into issues on My SIMBA? Get help pending when official support gets back to you!

My SIMBA

Info:

company: SIMBA TELECOM PTE. LTD.

: https://www.simba.sg/

: www.simba.sg

Chat with our AI-based My SIMBA Support

🛠️ Common My SIMBA Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Recharge amount not reflected in app

Fix: 1. Check your internet connection: Ensure that your iPhone is connected to a stable Wi-Fi or cellular network. If the connection is weak, tr... ⇲

Poor network signal in high-rise buildings

Fix: 1. Move closer to a window: High-rise buildings can obstruct signals. Try to position yourself near a window or on a higher floor to improve... ⇲

Audio issue

Very bad quality

Fix: 1. Check for updates: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install a... ⇲

Updates issue

My SIMBA needs urgent updates for top-up functionality

Fix: 1. Check for app updates: Go to the App Store, tap on your profile icon, and scroll down to see if there are updates available for My SIMBA.... ⇲