fix problems on Sunbit [iphone]

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—— Run into issues on Sunbit? Get help pending when official support gets back to you!

Sunbit
Info:
company: Sunbit. Inc
: https://sunbit.com/contact-us/
: www.sunbit.com
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Updates issue

Balance updates take days

Fix: If balance updates are delayed, try refreshing the app manually. Pull down on the screen in the app to refresh the data. This can sometimes... ⇲

Mobile app features do not update correctly

Fix: Check for app updates in the App Store. Developers often release updates to fix bugs and improve functionality. Make sure you have the lates... ⇲

Sunbit is jumbled and unresponsive after updates

Fix: Try clearing the app's cache by deleting and reinstalling it. This can help resolve any layout issues caused by the update. OR If the app... ⇲
 
UI issue

Buttons are cut in half and hard to read

Fix: Check your device's display settings. Go to Settings > Display & Brightness and ensure that the text size and display settings are set to de... ⇲
 
Bugs issue

Sunbit does not show all loans

Fix: Ensure that you are logged into the correct account. Sometimes users have multiple accounts, and logging into the wrong one can lead to miss... ⇲

Unable to view statements or transaction history

Fix: Check your internet connection to ensure that the app can load data. A weak connection can prevent statements from loading properly. Switch... ⇲
 
Compatibility issue

Sunbit does not work properly on iPhone 12

Fix: Make sure that your iPhone 12 is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping... ⇲
 
Syncing issue

Transactions do not reflect after payment

Fix: Check your internet connection to ensure that the app can communicate with the server. A poor connection can delay transaction updates. Try... ⇲
 
Loading issue

Sunbit frequently fails to load information

Fix: Clear the app's cache by deleting and reinstalling the app. This can help remove any corrupted data that may be causing loading issues. OR... ⇲
 
Security issue

Account gets locked due to suspicious activity without explanation

Fix: If your account is locked, try resetting your password through the app or website. This can sometimes unlock your account and provide access... ⇲
 
Payments issue

Sunbit stops responding when trying to make payments

Fix: Ensure that your app is updated to the latest version. Go to the App Store and check for updates for the Sunbit app. An outdated app can cau... ⇲

Virtual card does not work

Fix: Ensure that your virtual card is activated. Check the app settings to confirm that the card is enabled for use. If it is not activated, foll... ⇲
 
Support issue

Customer service provides inconsistent information

Fix: Keep a record of your interactions with customer service, including dates and details of the information provided. This can help you track d... ⇲
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 what users are saying
Good experience
78.1%

Bad experience
18.5%

Neutral
3.4%

~ from our NLP analysis of 178 combined software ratings.

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OneMain

 Private Data Sunbit collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data