fix problems on Appalachian Community FCU [iphone]

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—— Run into issues on Appalachian Community FCU? Get help pending when official support gets back to you!

Appalachian Community FCU
Info:
company: Appalachian Community Federal Credit Union
: http://www.myacfcu.org/Contact-Us
: www.myacfcu.org
Chat with our AI-based Appalachian Community FCU Support
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Updates issue

Bill pay button disappears after updates

Fix: 1. Restart the app: Close the app completely by swiping up from the bottom of the screen (or double-clicking the home button) and swiping th... ⇲

Inconsistent app performance after updates

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the Appalachian Community FCU app, and select 'Offload App'. This will c... ⇲
 
Account issue

Accounts show as unavailable

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the... ⇲

Appalachian Community FCU does not locate account

Fix: 1. Verify your login credentials: Ensure that you are entering the correct username and password. If you have forgotten your password, use t... ⇲

Transaction history not displaying

Fix: 1. Refresh the app: Pull down on the transaction history screen to refresh the data. This can help load any missing transactions. 2. Check y... ⇲

Difficulty accessing bill payment function

Fix: 1. Navigate through the app: Ensure you are following the correct steps to access the bill payment function. Check the app's help section or... ⇲
 
Login issue

Touch ID login feature not working

Fix: 1. Check Touch ID settings: Go to Settings > Touch ID & Passcode. Ensure that the app is enabled under 'Use Touch ID for'. If it is not, tog... ⇲
 
Features issue

Appalachian Community FCU lacks features compared to competitors

Fix: 1. Explore all app features: Sometimes features may be hidden in menus. Take time to explore the app thoroughly to ensure you are not missin... ⇲
 
Bugs issue

Human error in mobile deposit approval

Fix: 1. Double-check your deposit details: Ensure that you are entering the correct information and that the images of the checks are clear and p... ⇲
 
UI issue

Appalachian Community FCU interface confusing for users

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. This can help reduce co... ⇲
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 what users are saying
Good experience
97.5%

Bad experience
1.3%

Neutral
1.3%

~ from our NLP analysis of 1,336 combined software ratings.

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 Private Data Appalachian Community FCU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics