fix problems on Chichen Itza [iphone]

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—— Run into issues on Chichen Itza? Get help pending when official support gets back to you!

Chichen Itza: GPS Audio Guide
Info:
company: Cancun Day Trips, LLC
: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Chat with our AI-based Chichen Itza Support
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Bugs issue

GPS recognition issues

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services and ensure that Location Services are enabled. Scroll down to the C... ⇲

rewind/scroll functionality is broken

Fix: 1. Use the play/pause button: Instead of scrolling, try pausing the audio and then using the play button to resume from the desired point. T... ⇲
 
UI issue

navigation UI is poor

Fix: 1. Familiarize yourself with the UI: Spend some time exploring the app's interface to understand its layout and features. Sometimes, the per... ⇲
 
Audio issue

audio segments jump unexpectedly

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can cause audio playback issues. If us... ⇲
 
Updates issue

some content is outdated

Fix: 1. Check for updates: Regularly check the app for updates that may include new content or corrections to outdated information. 2. Use altern... ⇲
 
Downloads issue

requires constant downloading

Fix: 1. Download content in advance: Before visiting Chichen Itza, download all necessary audio segments and maps while connected to Wi-Fi to min... ⇲
 
Network issue

unusable without data connection

Fix: 1. Download content for offline use: Ensure you download all necessary audio and map content while connected to Wi-Fi before your visit, all... ⇲
 
Content issue

limited guide content

Fix: 1. Explore additional resources: Use other travel apps or websites to supplement the information provided by the Chichen Itza app. Look for... ⇲
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 what users are saying
Good experience
93.8%

Bad experience
4.9%

Neutral
1.2%

~ from our NLP analysis of 81 combined software ratings.

 Switch to these Alternatives:
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SmartGuide travel guide & map
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Chichén Itzá audioguide

 Private Data Chichen Itza collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location

  Cost of Subscriptions
  1. Chichen Itza English Tour: $9.99 GPS Audio Offline Tour - Chichen Itza Ruins
  2. Cancun Mexico 4 + 1 Bonus: $12.99 5 Mayan Ruins GPS Offline Audio Tour Guide
  3. Tulum English Full Tour: $4.99 GPS Audio Tour -Archaeological Ruins of Tulum
  4. Chichen Itza Spanish Tour: $9.99 GPS Audio Offline Tour-Ruinas de Chichén Itzá
  5. Coba Ruins Audio Guide: $4.99 GPS Offline Tour - Zona Arqueológica de Cobá
  6. Ek Balam Audio Tour: $4.99 GPS Audio Offline Tour Guide
  7. Tulum Spanish Full Tour: $4.99 GPS Audio Tour- Ruinas arqueolĂłgicas de Tulum
  8. PCH Bundle : $14.99 PCH Bundle Self Guided Audio Tour
  9. California Bundle : $39.99 California Bundle Self Guided Tour
  10. Cancun Bundle: $19.99 Cancun Bundle Self Guided Audio Tour