fix problems on Pokémon TCG Live [iphone]

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—— Run into issues on Pokémon TCG Live? Get help pending when official support gets back to you!

Pokémon TCG Live
Info:
company: THE POKEMON COMPANY INTERNATIONAL, INC.
: https://support.pokemon.com/hc/en-us
Chat with our AI-based Pokémon TCG Live Support
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Network issue
Frequent disconnections

Fix: 1. Check your internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Restart your router if you are us... ⇲
Poorly managed servers

Fix: 1. Check online for server status updates from the community or official channels to see if there are known issues. 2. Try playing during of... ⇲
 
UI issue
Poor UI navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. Take notes on where key features are located. 2. Use the in-app help... ⇲
Inability to read card text without zooming

Fix: 1. Adjust the display settings on your iPhone. Go to Settings > Display & Brightness and ensure that text size is set to a comfortable level... ⇲
Confusing card filters

Fix: 1. Take time to explore the filtering options available in the app. Sometimes, familiarizing yourself with the filters can make navigation e... ⇲
 
Gameplay issue
Limited daily challenges and rewards

Fix: 1. Check if there are any special events or promotions within the app that may offer additional challenges or rewards. 2. Engage with the co... ⇲
Low trade-in value for extra cards

Fix: 1. Review the trade-in options carefully to understand the value system. Sometimes, holding onto cards for future updates can yield better t... ⇲
Inconsistent coin flip randomness

Fix: 1. If you notice patterns, try to keep track of your coin flips over several games to see if there is a consistent issue. 2. Restart the app... ⇲
Unbalanced gameplay mechanics

Fix: 1. Experiment with different decks and strategies to find what works best for you. Sometimes, adapting your playstyle can mitigate balance i... ⇲
 
Battery issue
High battery drain and overheating

Fix: 1. Close background apps to reduce battery usage. Go to Settings > Battery to see which apps are consuming the most power and close them. 2.... ⇲
 
Bugs issue
Unresponsive card actions

Fix: 1. Ensure that your device is running the latest version of the app. Check for updates in the App Store. 2. Restart the app to clear any tem... ⇲
Bugs causing game loss

Fix: 1. Document any bugs you encounter, including steps to reproduce them, and check online forums to see if others are experiencing the same is... ⇲
 
Compatibility issue
Lack of landscape mode for iPad

Fix: 1. Check if the app has a setting to enable landscape mode. Sometimes, this can be toggled in the app settings. 2. Rotate your iPad to see i... ⇲
 
Updates issue
Missing features from previous TCG version

Fix: 1. Familiarize yourself with the new features and changes in the current version. Sometimes, features are replaced with new ones that serve... ⇲
Difficulty in accessing game updates

Fix: 1. Ensure that your iPhone is connected to a stable internet connection. Go to Settings > Wi-Fi or Cellular to check your connection. 2. Man... ⇲
 
Syncing issue
Limited card migration from TCGO

Fix: 1. Review the migration guidelines provided in the app to ensure you are following the correct steps. 2. Keep an eye on updates, as develope... ⇲
 
Loading issue
Slow loading times for card effects

Fix: 1. Ensure that your device has enough storage space and close any unnecessary background apps to improve performance. 2. Restart the app to... ⇲
 
Customization issue
Limited customization options

Fix: 1. Explore all settings within the app to ensure you are utilizing all available customization features. 2. Engage with the community to fin... ⇲
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 what users are saying
Good experience
60.8%

Bad experience
32.9%

Neutral
6.3%

~ from our NLP analysis of 14,708 combined software ratings.

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 Private Data Pokémon TCG Live collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data