fix problems on Royal Road [iphone]

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—— Run into issues on Royal Road? Get help pending when official support gets back to you!

Royal Road - Read Stories
Info:
company: Not Yet Media LTD
: https://www.royalroad.com/support
: www.royalroad.com
Chat with our AI-based Royal Road Support
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Downloads issue

Random deletion of downloaded books

Fix: Check your device's storage settings. Go to Settings > General > iPhone Storage and see if you have enough available space. If your storage... ⇲
 
Search issue

Search bar always opens advanced search

Fix: Check if there is an option in the app settings to toggle between basic and advanced search. If available, switch to basic search mode to se... ⇲

Tags in search function are not ordered

Fix: Check if there is an option in the app settings to sort or filter tags. If available, use this feature to organize your search results bette... ⇲
 
Battery issue

Battery drain during use

Fix: Reduce the screen brightness while using the app. Go to Settings > Display & Brightness and lower the brightness level. This can help conser... ⇲
 
Crashes issue

Royal Road crashes when using next chapter button

Fix: Ensure that the app is updated to the latest version. Go to the App Store, tap on your profile icon, and check for updates. If an update is... ⇲
 
UI issue

In-chapter tables poorly formatted

Fix: Try adjusting the text size in the app settings. Sometimes, changing the text size can help with formatting issues. Look for a text size or... ⇲

Solid colored box at the bottom of the screen

Fix: Check for any app updates. Go to the App Store and see if there is an update available for Royal Road. Updating the app may fix display issu... ⇲

Navigation can be clunky

Fix: Familiarize yourself with the app's navigation options. Spend some time exploring the menus and settings to understand how to navigate more... ⇲
 
Screen issue

No screen rotation

Fix: Check if screen rotation is enabled on your device. Go to Settings > Display & Brightness and ensure that 'Lock Rotation' is turned off. If... ⇲
 
Glitches issue

Background glitches in side menu

Fix: Try restarting the app. Close the app completely and then reopen it to see if the glitches persist. This can often resolve temporary display... ⇲
 
Ads issue

Audio ads are distracting

Fix: If the app has a premium version that removes audio ads, consider upgrading to that version for an uninterrupted experience. Check the app s... ⇲

Ads do not respect dark mode

Fix: Check if there is an option in the app settings to toggle ad display settings. If available, adjust these settings to see if it helps with t... ⇲
 
Bugs issue

Minor bugs present

Fix: Keep the app updated. Regular updates often include bug fixes. Go to the App Store and check for any available updates for Royal Road. OR... ⇲
 
Offline issue

Limited offline reading functionality

Fix: Download books while connected to Wi-Fi to ensure they are available offline. Go to the book's page and look for a download option to save i... ⇲
 
Recommendations issue

Recommendations often include abandoned stories

Fix: Try adjusting your reading preferences in the app settings. Look for options to customize your recommendations based on your reading history... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.7%

Bad experience
1.9%

Neutral
1.4%

~ from our NLP analysis of 2,392 combined software ratings.

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 Private Data Royal Road collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Premium (Monthly): $3.49 Royal Road monthly subscription
  2. Premium (Annual): $34.99 Royal Road annual subscription
  3. Author Premium (Monthly): $5.99 Royal Road monthly author subscription
  4. Author Premium (annual): $59.99 Royal Road annual author subscription