fix problems on HND [iphone]

—— Run into issues on HND? Get help pending when official support gets back to you!

HND

Info:

company: Shenzhen HND Photoelectricity Co.,Ltd

: https://www.huangye88.com/city13413/2003222614.html

Chat with our AI-based HND Support

🛠️ Common HND Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

HND freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the HND app off t... ⇲

image connection lags

Fix: 1. Check your internet speed using a speed test app. If the speed is low, consider switching to a different WiFi network or using cellular d... ⇲

UI issue

instructions are confusing

Fix: 1. Look for a help or FAQ section within the app that may provide clearer instructions or tutorials. 2. Search online for user guides or vid... ⇲

HND does not match instructions

Fix: 1. Ensure that you are using the latest version of the app, as updates may change features or instructions. Check the App Store for updates.... ⇲

Camera issue

camera view not displaying

Fix: 1. Check if the app has permission to access the camera. Go to Settings > Privacy > Camera and ensure the HND app is enabled. 2. Restart the... ⇲

low-quality camera output

Fix: 1. Check the camera settings within the app to ensure it is set to the highest quality available. 2. Clean the camera lens on your iPhone to... ⇲

Crashes issue

HND crashes frequently

Fix: 1. Clear the app's cache by deleting and reinstalling the app. This can help remove any corrupted data that may be causing crashes. 2. Ensur... ⇲

Battery issue

poor battery life

Fix: 1. Check the app's battery usage by going to Settings > Battery. If HND is consuming a lot of battery, consider limiting its use or adjustin... ⇲

Network issue

device requires manual WiFi connection

Fix: 1. Go to Settings > WiFi and ensure that 'Ask to Join Networks' is enabled. This will prompt your device to connect to available networks au... ⇲

Permissions issue

HND requires permissions that may not be clear

Fix: 1. Review the permissions requested by the app in Settings > Privacy. This will give you an overview of what the app needs access to and why... ⇲