fix problems on Goose Creek Candles [iphone]

—— Run into issues on Goose Creek Candles? Get help pending when official support gets back to you!

Goose Creek Candles

Info:

company: GOOSE CREEK CANDLE

: https://goosecreekcandle.com/pages/contact-support

: goosecreekcandle.com

Chat with our AI-based Goose Creek Candles Support

🛠️ Common Goose Creek Candles Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Payment option automatically changes to ShopPay

Fix: Check your payment settings in the app. Go to the 'Settings' or 'Payment' section and ensure that your preferred payment method is selected.... ⇲

No direct contact option within the app

Fix: Look for a 'Help' or 'Support' section in the app. Many apps have FAQs or a chat feature that can assist you without needing direct contact.... ⇲

UI issue

Icons on the Home Screen are not labeled

Fix: Try long-pressing on the icons to see if a label or description appears. This may help you identify the functions of each icon. OR If the... ⇲

Goose Creek Candles lacks user-friendly navigation

Fix: Familiarize yourself with the layout of the app. Spend some time exploring each section to understand where everything is located. OR If... ⇲

Syncing issue

Afterpay integration does not show saved cart items

Fix: Ensure that you are logged into your account before accessing your saved cart. Sometimes, saved items may not appear if you are not logged i... ⇲

Notifications issue

Goose Creek Candles does not send notifications for sales

Fix: Check your notification settings for the Goose Creek Candles app. Go to your iPhone 'Settings', scroll down to the app, and ensure that noti... ⇲

Payments issue

Gift card validity not clearly stated

Fix: Look for a 'Terms and Conditions' section within the app or on the website that may provide details about gift card validity. OR If no in... ⇲

Promotion discounts not applied at checkout

Fix: Double-check that you have entered the promotion code correctly and that it is still valid. Look for any expiration dates or specific terms... ⇲

Features issue

Limited functionality for tracking orders

Fix: Check if there is an 'Order History' or 'My Orders' section in the app where you can view your order status. This may provide more details t... ⇲

Settings issue

No option to cancel orders after placement

Fix: Check the app for an 'Order Management' or 'My Orders' section to see if there is an option to cancel or modify your order within a certain... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.4%

Bad experience

0.9%

Neutral

0.7%

~ from our NLP analysis of 5,488 combined software ratings.

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Private Data Goose Creek Candles collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Identifiers
- Usage Data
- Diagnostics