fix problems on Super Jigsaw [iphone]

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—— Run into issues on Super Jigsaw? Get help pending when official support gets back to you!

Super Jigsaw - Puzzle Games HD
Info:
company: Alto Social Inc
: https://superjigsaw.com
: superjigsaw.com
Chat with our AI-based Super Jigsaw Support
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UI issue

Dark images make it hard to see details

Fix: Increase the brightness of your device's screen before starting the puzzle. You can do this in the settings under 'Display & Brightness'.... ⇲

Pieces hard to move in new version

Fix: Check the app settings for sensitivity or touch response options. Adjusting these settings may improve piece movement. OR If the issue pe... ⇲

Small puzzle pieces hard to see

Fix: Try zooming in on the puzzle if the app allows it. This can help make small pieces more visible and easier to manipulate. OR If zooming i... ⇲
 
Updates issue

Update caused loss of previous puzzles and points

Fix: Check if the app has a backup or restore feature. Look in the settings or help section for any options to recover lost data or puzzles. OR... ⇲

Points and saved puzzles missing after update

Fix: Check if the app has a restore purchases or restore data option in the settings. This may help recover lost points or puzzles. OR If no r... ⇲
 
Slow issue

Slow piece movement and freezing

Fix: Close any other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom on newer... ⇲
 
Customization issue

No option to select multiple pieces at once

Fix: Check the app settings for any multi-select options. If there are none, consider using a strategy of grouping pieces by color or edge pieces... ⇲
 
Ads issue

Inappropriate ads appearing

Fix: Look for an option in the app settings to report or block specific ads. This may help reduce the occurrence of inappropriate content. OR... ⇲

Long ads disrupt gameplay

Fix: Check if there is a premium version of the app available for purchase that removes ads. This can provide a smoother gameplay experience. O... ⇲

Ads can become unskippable

Fix: If you encounter unskippable ads, try closing and reopening the app to reset the ad session. This may help you bypass the ad. OR Consider... ⇲
 
Gameplay issue

Automatic piece placement removes challenge

Fix: Check the app settings for any options related to automatic placement. If available, disable this feature to regain control over piece place... ⇲
 
Uploads issue

Difficulty sharing completed puzzles to photos

Fix: Look for a 'Share' button within the app after completing a puzzle. This may allow you to save or share your completed puzzle directly to yo... ⇲
 
Crashes issue

Super Jigsaw crashes on launch

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.9%

Neutral
5.5%

Bad experience
2.6%

~ from our NLP analysis of 13,056 combined software ratings.

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 Private Data Super Jigsaw collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium Monthly Plan: $12.99 Super Jigsaw premium monthly plan.
  2. Premium Weekly Plan: $6.99 Super Jigsaw premium weekly plan.
  3. Premium Yearly Plan: $69.99 Super Jigsaw premium yearly plan.