fix problems on Rently Tour Manager [iphone]

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—— Run into issues on Rently Tour Manager? Get help pending when official support gets back to you!

Rently Tour Manager
Info:
company: Consumer 2.0 Inc
: http://rently.com
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Compatibility issue

Redirects to mobile site instead of app

Fix: Check your app settings to ensure that the app is set as the default for Rently links. You can do this by going to Settings > Safari > Setti... ⇲
 
Login issue

Login issues with password entry

Fix: Double-check that you are entering the correct username and password. Ensure that Caps Lock is not on and that you are using the correct cas... ⇲

Inconsistent login information

Fix: Ensure that you are using the same login credentials each time. If you have multiple accounts, keep track of which email and password you ar... ⇲
 
Installation issue

Difficult to send contractor installation link

Fix: Try copying the link directly from the app and pasting it into your messaging app or email. To do this, tap and hold the link until the copy... ⇲
 
Syncing issue

Rently Tour Manager does not reflect properties

Fix: Ensure that your internet connection is stable. If you are on WiFi, try switching to mobile data or vice versa to see if the properties load... ⇲

Does not show available properties

Fix: Check your internet connection to ensure it is stable. If you are connected but still not seeing properties, try refreshing the app by pulli... ⇲
 
Registration issue

Account creation issues

Fix: Make sure you are entering all required fields correctly and that your password meets any specified criteria (like length or special charact... ⇲

No option to create an account

Fix: Ensure that you are using the latest version of the app. If the option is still missing, try uninstalling and reinstalling the app to reset... ⇲
 
Network issue

Rently Tour Manager opens but requires internet connection

Fix: Check your device's internet connection by opening a web browser and trying to load a website. If you are not connected, reconnect to WiFi o... ⇲

Rently Tour Manager redirects to unresponsive website

Fix: Try clearing your browser cache and cookies if the app redirects you to a web page. You can do this by going to Settings > Safari > Clear Hi... ⇲

WiFi detection issues

Fix: Ensure that your WiFi is turned on and that you are within range of the network. You can check this in Settings > WiFi. OR If the app is... ⇲
 
Freezing issue

Frequent freezing

Fix: Close any other apps running in the background to free up memory. You can do this by double-tapping the home button and swiping up on the ap... ⇲
 
Bugs issue

Rently Tour Manager is completely useless

Fix: Identify specific features that are not working and try to troubleshoot them individually. For example, if the app crashes, try reinstalling... ⇲
 
Payments issue

Charges for viewings without proper functionality

Fix: Check your account settings to ensure that you have not accidentally opted into any paid features. Review your payment history to confirm an... ⇲
 
Search issue

Limited search capabilities on mobile site

Fix: Try using specific keywords or filters to narrow down your search results. This can help you find properties more effectively. OR If the... ⇲
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 what users are saying
Good experience
57.9%

Bad experience
42.1%

Neutral
0.0%

~ from our NLP analysis of 19 combined software ratings.

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 Private Data Rently Tour Manager collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics