fix problems on FLO EV Charging [iphone]

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—— Run into issues on FLO EV Charging? Get help pending when official support gets back to you!

FLO EV Charging
Info:
company: AddÉnergie Technologies Inc.
: https://www.flo.com/en-ca/support/
: www.flo.ca
Chat with our AI-based FLO EV Charging Support
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Account issue

Requires account creation instead of credit card use

Fix: Check if the app has a guest mode or a temporary access option. If not, create an account using a temporary email service to bypass using yo... ⇲

Physical card required for activation

Fix: Check if the app allows for digital activation or if there are alternative methods to activate your account without the physical card. Somet... ⇲
 
Slow issue

FLO EV Charging is slow and glitchy

Fix: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. If an update is available, install it.... ⇲
 
Network issue

Charger availability may not reflect in app

Fix: Refresh the app by pulling down on the screen to reload the data. If the issue persists, check the official website or other charging networ... ⇲

Useless in underground parking garages

Fix: Before entering the garage, check the app for nearby charging stations above ground. Make a note of their locations to use when you exit the... ⇲

Inconsistent charger availability

Fix: Regularly check the app for updates and user reports on charger availability. Join community forums or social media groups where users share... ⇲
 
Payments issue

Minimum deposit required

Fix: Review the app's terms and conditions to understand the deposit requirements. If the deposit is too high, consider using a different chargin... ⇲

High minimum balance requirement

Fix: Review the app's terms to see if there are any options to lower the minimum balance requirement, such as opting for a pay-as-you-go plan ins... ⇲
 
Search issue

Difficult to find charger serial number

Fix: Check the physical charger for a sticker or label that usually contains the serial number. It is often located near the charging port or on... ⇲
 
Updates issue

Map does not update automatically

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services, and make sure FLO EV Charging is set to... ⇲
 
Bugs issue

Charging continues after car is fully charged

Fix: Check the app settings for any options related to charging limits or notifications. Set a notification to alert you when your car is fully c... ⇲
 
Freezing issue

FLO EV Charging hangs during account setup

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. Restart your iPhone to clea... ⇲
 
Support issue

Customer support is unresponsive

Fix: Check the app for any FAQs or help sections that may provide answers to common issues. Sometimes, user forums can also be helpful. OR If... ⇲
 
UI issue

Confusing user interface

Fix: Take some time to explore the app and familiarize yourself with its layout. Look for a tutorial or help section within the app that can guid... ⇲
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 what users are saying
Good experience
93.3%

Bad experience
4.7%

Neutral
2.0%

~ from our NLP analysis of 2,550 combined software ratings.

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 Private Data FLO EV Charging collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics