fix problems on Ice Age Village [iphone]

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—— Run into issues on Ice Age Village? Get help pending when official support gets back to you!

Ice Age Village
Info:
company: Gameloft
: http://www.gameloft.com/support.php
: www.gameloft.com
Chat with our AI-based Ice Age Village Support
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Loading issue

Long loading times for items

Fix: Close other applications running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhon... ⇲
 
Freezing issue

Game freezes or hangs during actions

Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe up on Ice Age Villag... ⇲
 
UI issue

Controls difficult on mobile devices

Fix: Adjust your device's touch sensitivity settings. Go to Settings > Accessibility > Touch and adjust the sensitivity to see if it improves you... ⇲
 
Payments issue

High in-app purchase costs

Fix: Set a budget for in-app purchases and stick to it. Use the in-game currency you earn through gameplay instead of purchasing items whenever p... ⇲
 
Updates issue

Limited updates and new content

Fix: Check the app store regularly for updates. Sometimes, developers release new content in updates that may not be immediately apparent in the... ⇲

No special events or limited-time offers

Fix: Check the game’s official social media pages or community forums for announcements about upcoming events. Sometimes, events are announced ou... ⇲
 
Bugs issue

Bugs preventing collection of coins

Fix: Try restarting the game. This can sometimes resolve temporary glitches that prevent coin collection. OR Clear the app cache by offloading... ⇲
 
Account issue

Account bans without clear reason

Fix: Review the game's terms of service to ensure you are not inadvertently violating any rules. Sometimes, actions that seem harmless can lead t... ⇲
 
Gameplay issue

Characters blocking interactions

Fix: Try moving the characters around. Tap and hold on a character to drag them to a different location, which may resolve the blocking issue.... ⇲

Items marked as unavailable

Fix: Check if you have met the requirements to unlock the item. Some items may require certain levels or achievements to be accessible. OR Res... ⇲

High waiting times for animal leveling

Fix: Plan your gameplay around the waiting times. Use the time to complete other tasks in the game or take a break until the animals are leveled... ⇲

Limited land availability

Fix: Focus on completing quests and tasks that may unlock additional land. Progressing through the game can sometimes open up new areas. OR Ch... ⇲
 
Compatibility issue

Inconsistent features across devices

Fix: Ensure both devices are updated to the latest version of the game. Features may vary based on the version you are using. OR Check the gam... ⇲
 
Customization issue

Lack of a collect all feature

Fix: Manually collect items in batches to minimize the time spent. Focus on collecting items from the same area or type to streamline the process... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.0%

Bad experience
4.5%

Neutral
3.5%

~ from our NLP analysis of 10,972 combined software ratings.

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 Private Data Ice Age Village collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info

  Cost of Subscriptions
  1. Tiny Bundle of Acorns: $1.99 100% of original price
  2. Stash of Acorns: $6.99 100% of original price
  3. Giant Pile of Acorns: $14.99 100% of original price
  4. Handful of Coins: $1.99 100% of original Price
  5. Den Full of Acorns: $29.99 100% of original Price
  6. Overflowing Bundle of Acorns: $0.99 50% off original Price
  7. Small Bag of Coins: $6.99 100% of original Price
  8. Mountainous Pile of Acorns: $5.99 60% off original Price
  9. Abundant Stash of Acorns: $3.99 40% off original Price
  10. The Acorn Motherload: $49.99 100% of original Price