fix problems on 2000 Series [iphone]

—— Run into issues on 2000 Series? Get help pending when official support gets back to you!

2000 Series

Info:

company: AMAX INDUSTRIAL GROUP CHINA CO LTD

: http://www.netopsun.com

Chat with our AI-based 2000 Series Support

🛠️ Common 2000 Series Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

2000 Series disconnects from drone

Fix: 1. Ensure that both the drone and the iPhone are fully charged. Low battery levels can cause connectivity issues. 2. Restart both the drone... ⇲

Camera does not save photos or videos

Fix: 1. Check the storage space on your iPhone. If the storage is full, the app may not be able to save new files. Go to Settings > General > iPh... ⇲

Glitches issue

2000 Series is glitchy during video recording

Fix: 1. Close any other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom on ne... ⇲

Network issue

2000 Series fails to connect to Wi-Fi

Fix: 1. Ensure that the Wi-Fi network is functioning properly. Check if other devices can connect to the same network. 2. Restart your iPhone and... ⇲

Compatibility issue

2000 Series does not support iPhone

Fix: 1. Check the app's compatibility requirements in the App Store description. Ensure your iPhone model and iOS version meet these requirements... ⇲

Bugs issue

2000 Series leads to drone malfunction

Fix: 1. Ensure that both the app and the drone firmware are updated to the latest versions. 2. Restart both the drone and the app to reset any te... ⇲

Support issue

2000 Series does not provide clear instructions

Fix: 1. Look for a user manual or help section within the app. Many apps have a help or FAQ section that can provide guidance. 2. Search online f... ⇲

Battery issue

2000 Series does not show battery percentage

Fix: 1. Check the app settings to see if there is an option to display battery percentage. 2. Ensure that the drone's battery is properly connect... ⇲

UI issue

2000 Series does not display drone altitude

Fix: 1. Ensure that the app has permission to access location services. Go to Settings > Privacy > Location Services and enable it for the app. 2... ⇲

2000 Series does not track distance from phone to drone

Fix: 1. Ensure that the app has access to location services. Go to Settings > Privacy > Location Services and enable it for the app. 2. Restart t... ⇲