fix problems on Unusual Whales [iphone]

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—— Run into issues on Unusual Whales? Get help pending when official support gets back to you!

Unusual Whales
Info:
company: Unusual Whales Inc
: http://docs.unusualwhales.com
: unusualwhales.com
Chat with our AI-based Unusual Whales Support
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UI issue

Unusual Whales is clunky and formatted differently than web

Fix: Familiarize yourself with the mobile app's layout by spending some time exploring its features. Create a checklist of the most important fun... ⇲

Too much information complicates usage

Fix: Create a personalized dashboard or favorites list within the app, if available, to focus on the most relevant information and reduce clutter... ⇲

Unusual Whales is not user-friendly

Fix: Take time to familiarize yourself with the app's features by exploring each section and using any available tutorials or guides within the a... ⇲

Poor user experience on mobile

Fix: Identify specific pain points in the app and focus on finding workarounds for those issues, such as using the web version for more complex t... ⇲
 
Login issue

Frequent logouts when navigating

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to logouts. Check the App Store for any available u... ⇲
 
Notifications issue

Notifications stop working intermittently

Fix: Check your phone's notification settings to ensure that notifications for Unusual Whales are enabled. Go to Settings > Notifications > Unusu... ⇲

Overlapping information in alerts

Fix: Adjust the alert settings within the app to reduce the frequency or type of alerts you receive. This may help minimize overlapping informati... ⇲

Top plays notifications are excessive

Fix: Adjust the notification settings within the app to limit the frequency or type of notifications you receive regarding top plays. OR Consi... ⇲

Inconsistent notification delivery

Fix: Ensure that your device's Do Not Disturb mode is turned off, as this can affect notification delivery. Check your settings under Settings >... ⇲
 
Glitches issue

Glitchy performance

Fix: Close other apps running in the background to free up memory and improve performance. Double-click the home button and swipe up on apps to c... ⇲
 
Compatibility issue

Lacks landscape mode on iPad

Fix: Check if the app has a setting to enable landscape mode. If not, you can try rotating your iPad to see if the app automatically adjusts. O... ⇲
 
Customization issue

Limited customization options on mobile

Fix: Explore the settings menu thoroughly to see if there are any hidden customization options that you may have missed. OR Use the web versio... ⇲
 
Data issue

Missing futures contract data

Fix: Check if there are any filters or settings that may be hiding futures contract data. Adjust these settings to ensure all relevant data is di... ⇲

Inability to view certain data on mobile

Fix: Review the app's help section or user guide to see if there are specific requirements or settings needed to view certain data on mobile. O... ⇲
 
Features issue

Lack of advanced scanning features

Fix: Utilize any available filters or basic scanning features to get the most out of the current capabilities of the app. OR Consider using ad... ⇲

Limited functionality compared to web app

Fix: Use the web app for tasks that require more functionality, and reserve the mobile app for quick checks or updates. OR Explore any availab... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
76.7%

Bad experience
17.2%

Neutral
6.0%

~ from our NLP analysis of 232 combined software ratings.

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 Private Data Unusual Whales collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Super Premium: $49.99 Live Data, live options flow, live Charting
  2. Portfolios Access: $11.99 Track Trades of Politicians & Hedge Funds
  3. Super Premium Annual: $599.99 Live Data, live options flow, live Charting
  4. Professional Monthly: $100.00 Access to custom option flow solutions.
  5. Professional Annual: $1,000.00 Access to custom option flow solutions.