fix problems on Star Walk 2 Ads+ [iphone]

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—— Run into issues on Star Walk 2 Ads+? Get help pending when official support gets back to you!

Star Walk 2 Ads+: All-Sky Map
Info:
company: Vito Technology Inc.
: https://starwalk.space
: starwalk.space
Chat with our AI-based Star Walk 2 Ads+ Support
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Ads issue

Ads appear even after purchasing ad-free version

Fix: First, ensure that your purchase was successful by checking your purchase history in the App Store. If the purchase is confirmed, try restar... ⇲

Ads trigger on every action

Fix: If possible, adjust the app settings to limit the frequency of ads. Look for options that may allow you to control how often ads are display... ⇲
 
UI issue

Calibration issues with compass/AR mode

Fix: To recalibrate the compass, try moving your device in a figure-eight motion. This can help the app recalibrate its sensors for better accura... ⇲

Difficulty transitioning between controls

Fix: Familiarize yourself with the app's user interface by exploring the settings and help sections. This can help you understand how to navigate... ⇲

Lack of contrasting colors for celestial bodies

Fix: Check if the app has a settings menu that allows you to customize the color scheme or display settings. Adjusting these settings may improve... ⇲

Not intuitive for beginners

Fix: Utilize any tutorial or help sections within the app to get acquainted with its features. Many apps offer guided tours or FAQs for new users... ⇲
 
Bugs issue

Limited information on certain celestial objects

Fix: Consider supplementing your use of the app with other astronomy resources, such as websites or books, that provide more detailed information... ⇲

Accuracy issues with locating deep sky objects

Fix: Ensure that your device's GPS and location services are functioning correctly. You can test this by using other location-based apps to see i... ⇲

Inconsistent time display on graphs

Fix: Verify that your device's date and time settings are correct. Go to Settings > General > Date & Time and ensure that 'Set Automatically' is... ⇲

Missing popular names for some celestial objects

Fix: Check if there are settings within the app that allow you to toggle between scientific names and popular names for celestial objects. OR... ⇲
 
Notifications issue

Notifications include ads

Fix: Review the app's notification settings. Go to Settings within the app and see if there is an option to disable promotional notifications or... ⇲
 
Payments issue

Free version lacks functionality to entice upgrades

Fix: Explore the app's features thoroughly to identify any hidden functionalities that may not be immediately apparent. Sometimes, free versions... ⇲
 
Syncing issue

Star Walk 2 Ads+ may not restore purchases across devices

Fix: Ensure that you are logged into the same Apple ID on both devices. Purchases are tied to your Apple ID, so being logged into a different acc... ⇲
 
Freezing issue

Occasional app freezes or crashes

Fix: Make sure that your app is updated to the latest version, as updates often include bug fixes that can resolve freezing or crashing issues.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.1%

Bad experience
5.1%

Neutral
3.8%

~ from our NLP analysis of 86,127 combined software ratings.

 Switch to these Alternatives:
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Classic Sky Map 2
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 Private Data Star Walk 2 Ads+ collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. StarWalk2 Ads+ Monthly Premium: $0.99 Enjoy all the additional content without ads
  2. Night Sky View: No Ads: $8.99 Star Walk 2 Ads+ with all additional content
  3. StarWalk2 Ads+ Monthly Premium: $0.99 Enjoy all the additional content without ads
  4. Night Sky View: without Ads: $2.99 Remove ads from Star Walk 2 Ads+ app
  5. StarWalk2 Ads+ Monthly Premium: $0.99 Enjoy all the additional content without ads
  6. StarWalk2 Ads+ Yearly Premium: $5.99 Enjoy all the additional content without ads
  7. Night Sky Map: Limited Offer: $5.99 Star Walk 2 Ads+: full version without ads
  8. Discover Solar System Objects: $0.99 Watch dwarf planets, comets, asteroids, etc.
  9. Satellite Tracker in the Sky: $0.99 Satellites 3D, their position in real time
  10. Explore Planet Finder 3D: $0.99 Planets atlas, their internal structure, etc.