fix problems on Fitbit [iphone]

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—— Run into issues on Fitbit? Get help pending when official support gets back to you!

Fitbit: Health & Fitness
Info:
company: Google
: http://help.fitbit.com/
: www.fitbit.com
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Bugs issue
Inaccurate sleep tracking

Fix: 1. Ensure your Fitbit is worn correctly: Make sure the device is snug on your wrist and not too loose. 2. Check for updates: Open the Fitbit... ⇲
Nutritional information discrepancies

Fix: 1. Verify food entries: When logging food, double-check the nutritional information against reliable sources. 2. Use the barcode scanner: Us... ⇲
Bugs in tracking food intake

Fix: 1. Update the app: Ensure you have the latest version of the app installed, as updates often fix bugs. 2. Clear app cache: Go to Settings >... ⇲
Unreliable heart rate data

Fix: 1. Ensure proper fit: Make sure your Fitbit is worn snugly on your wrist for accurate heart rate readings. 2. Clean the sensor: Wipe the bac... ⇲
Difficulties in meal logging

Fix: 1. Use the barcode scanner: Utilize the barcode scanner feature in the app for easier food logging. 2. Create a meal template: Save frequent... ⇲
 
Customization issue
Overwhelming number of clock faces

Fix: 1. Filter clock faces: In the app, go to the clock face gallery and use the filter options to narrow down your choices based on style or fea... ⇲
Difficulty in filtering clock faces

Fix: 1. Use the search function: In the clock face gallery, use the search bar to find specific styles or features. 2. Check for updates: Ensure... ⇲
Inability to set custom goals

Fix: 1. Use existing goal options: Explore the app for preset goals that may align with your objectives. 2. Track progress manually: Keep a perso... ⇲
 
Search issue
Poor search functionality for food tracking

Fix: 1. Use specific keywords: When searching for food, use specific terms or brand names to improve search results. 2. Browse categories: Instea... ⇲
 
UI issue
UI changes are desaturated and less vibrant

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness on your iPhone and ensure brightness is set to a comfortable level. 2. Che... ⇲
 
Updates issue
Missing features after updates

Fix: 1. Explore new features: After an update, check the app's update notes to see if features have been moved or replaced. 2. Revisit settings:... ⇲
Removal of popular features

Fix: 1. Explore alternatives: Look for other apps that may offer similar features that were removed. 2. Adapt to new features: Familiarize yourse... ⇲
 
Syncing issue
Inconsistent data between features

Fix: 1. Sync regularly: Ensure your Fitbit device is synced regularly to keep data consistent across features. 2. Restart the app: Close and reop... ⇲
Data disappearing

Fix: 1. Sync regularly: Ensure your device is synced frequently to prevent data loss. 2. Check app settings: Review your settings to ensure data... ⇲
 
Crashes issue
Fitbit crashes

Fix: 1. Restart your iPhone: A simple restart can often resolve app crashes. 2. Update the app: Check for updates in the App Store and install th... ⇲
 
Notifications issue
Notifications not syncing

Fix: 1. Check notification settings: Go to Settings > Notifications on your iPhone and ensure notifications for the Fitbit app are enabled. 2. Re... ⇲
 
Battery issue
Battery life notifications inaccurate

Fix: 1. Check battery settings: Ensure your Fitbit device is charged and check battery settings in the app for any alerts. 2. Restart the device:... ⇲
 
Gameplay issue
Limited competitive challenges

Fix: 1. Create your own challenges: Use the app to create custom challenges with friends or family. 2. Explore community challenges: Check if the... ⇲
 
Features issue
Lack of GPS functionality

Fix: 1. Use your phone's GPS: If your Fitbit model does not have built-in GPS, use your phone's GPS by enabling location services for the Fitbit... ⇲
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 what users are saying
Good experience
87.1%

Bad experience
8.3%

Neutral
4.7%

~ from our NLP analysis of 478,337 combined software ratings.

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 Private Data Fitbit collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • Diagnostics

  Cost of Subscriptions
  1. Fitbit Premium Monthly: $9.99 Build healthy habits to reach your goals.
  2. Fitbit Premium Monthly: $9.99 Build healthy habits to reach your goals
  3. Fitbit Premium Monthly: $9.99 Build healthy habits to reach your goals
  4. Fitbit Premium Annual: $79.99 Build healthy habits to reach your goals
  5. Fitbit Premium Monthly: $9.99 Build healthy habits to reach your goals
  6. Fitbit Premium Monthly: $9.99 Build healthy habits to reach your goals.
  7. Fitbit Premium Monthly: $9.99 Build healthy habits to reach your goals
  8. Fitbit Premium Monthly: $9.99 Build healthy habits to reach your goals
  9. Fitbit Premium Annual: $79.99 Build healthy habits to reach your goals
  10. Fitbit Premium Annual: $79.99 Build healthy habits to reach your goals