fix problems on Wehear [iphone]

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—— Run into issues on Wehear? Get help pending when official support gets back to you!

Wehear - Audiobooks & Stories
Info:
company: STAR READING LIMITED
: https://wehearfm.com/
: wehearfm.com
Chat with our AI-based Wehear Support
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Gameplay issue

Limited ways to earn coins

Fix: 1. Regularly check the app for any new features or updates that may introduce additional ways to earn coins, such as completing tasks or par... ⇲

Coins expire if not used

Fix: 1. Keep track of your coin balance and set reminders to use them before they expire. 2. Consider using coins for shorter stories or audioboo... ⇲

Chapters are often too short for the cost

Fix: 1. Look for user reviews or recommendations for longer stories or audiobooks within the app. 2. Consider combining multiple shorter chapters... ⇲

Limited free content available

Fix: 1. Regularly check the app for any new free content that may be added. 2. Look for promotional events or trials that may offer free access t... ⇲

Characters often lack depth

Fix: 1. Look for user reviews or recommendations for stories with well-developed characters. 2. Consider exploring genres known for deeper charac... ⇲

Repetitive plots across genres

Fix: 1. Explore different genres or authors that are known for unique storytelling to find fresh content. 2. Look for curated lists or recommenda... ⇲
 
Crashes issue

Wehear crashes or has static issues

Fix: 1. Ensure your iPhone is updated to the latest iOS version, as updates can fix bugs. 2. Restart your iPhone to clear any temporary issues th... ⇲
 
Bugs issue

Auto-play feature opens books unexpectedly

Fix: 1. Check the app settings to see if there is an option to disable the auto-play feature. 2. If auto-play cannot be disabled, try to be mindf... ⇲

Some stories have grammatical errors

Fix: 1. If you encounter grammatical errors, note them and report them through the app's feedback feature to help improve future content. 2. Cons... ⇲
 
Audio issue

Inconsistent audio quality

Fix: 1. Check your internet connection, as poor connectivity can affect audio quality. 2. Adjust the audio settings within the app, if available,... ⇲

Narrators sometimes make mistakes that aren't edited out

Fix: 1. If you encounter a mistake, note the timestamp and report it through the app's feedback feature to help improve future content. 2. Consid... ⇲

Sensory overload from background music

Fix: 1. Check the app settings for an option to mute or adjust the background music volume. 2. If no option exists, consider using the app in a q... ⇲
 
Payments issue

Lack of a monthly subscription option

Fix: 1. Keep an eye on the app for any updates or changes to their pricing model that may introduce a subscription option in the future. 2. Consi... ⇲
 
Account issue

Difficulty in recovering lost accounts

Fix: 1. Ensure you have the correct login credentials and try resetting your password through the app. 2. Check if the app has a 'Forgot Password... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.3%

Neutral
8.4%

Bad experience
2.2%

~ from our NLP analysis of 36,068 combined software ratings.

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 Private Data Wehear collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • User Content
    • Search History
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 9.99 USD Coins/Bonus Pack: $9.99 9.99 USD Coins/Bonus Pack
  2. 19.99 USD Coins/Bonus Pack: $19.99 19.99 USD Coins/Bonus Pack
  3. 3.99 USD Coins/Bonus Pack: $3.99 3.99 USD Coins/Bonus Pack
  4. 1.99 USD Coins/Bonus Pack: $1.99 1.99 USD Coins/Bonus Pack
  5. 39.99 USD Coins/Bonus Pack: $39.99 39.99 USD Coins/Bonus Pack
  6. 5.99 USD Coins/Bonus Pack: $5.99 5.99 USD Coins/Bonus Pack
  7. 11.99 USD Coins/Bonus Pack: $11.99 11.99 USD Coins/Bonus Pack
  8. $9.99 for the book!: $9.99 Buy the whole book !
  9. 69.99 USD Coins/Bonus Pack: $69.99 69.99 USD Coins/Bonus Pack
  10. 99.99 USD Coins/Bonus Pack: $99.99 99.99 USD Coins/Bonus Pack