fix problems on Mentor DSP [iphone]

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Mentor DSP by eDriving℠
Info:
company: eDriving, LLC
: https://www.edriving.com/
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Bugs issue

Inaccurate scoring system

Fix: Keep a record of your driving sessions and the scores you receive. If you notice consistent discrepancies, document these instances and anal... ⇲

Frequent false positives for phone manipulation

Fix: Ensure that your phone is securely mounted and that you are not interacting with it while driving. This can help reduce false positives rela... ⇲

Lack of clarity on scoring criteria

Fix: Check the app for any available documentation or user guides that explain the scoring criteria. Understanding these can help you adjust your... ⇲

Poor handling of real-world driving scenarios

Fix: When driving in complex scenarios, try to remain calm and focus on smooth driving techniques. This may help mitigate any negative scoring fr... ⇲

Unfair penalties for defensive driving

Fix: Review the app's scoring criteria to understand how defensive driving is evaluated. Adjust your driving style to align with the app's expect... ⇲

No adjustment period for new users

Fix: If you're a new user, consider driving in less challenging conditions initially to help the app calibrate to your driving style without hars... ⇲

High sensitivity to acceleration and braking

Fix: Practice smooth acceleration and braking techniques. Gradually increase your speed and apply brakes gently to minimize harsh movements that... ⇲

Inaccurate GPS data affecting scores

Fix: Ensure that your phone's GPS settings are optimized for accuracy. This may include enabling high-accuracy mode in your location settings.... ⇲

No consideration for external driving factors

Fix: When driving in challenging conditions (e.g., bad weather, heavy traffic), try to adjust your driving style to be more conservative, which m... ⇲

Mentor DSP negatively impacts driver pay and bonuses

Fix: If you notice a negative impact on your pay or bonuses, consider discussing your driving performance with your employer or the relevant auth... ⇲

Lack of transparency in scoring adjustments

Fix: Document your scores and any changes over time to identify patterns. This can help you understand how your driving is being evaluated. OR... ⇲
 
Support issue

Automated customer service responses

Fix: If you encounter automated responses, try to rephrase your inquiry or ask more specific questions. This may trigger a different response or... ⇲

Difficult to appeal infractions

Fix: Document any infractions you wish to appeal with specific details and evidence, such as timestamps and driving conditions. This can help you... ⇲

Inability to report inaccuracies

Fix: Keep a detailed log of any inaccuracies you notice, including dates, times, and specific incidents. This can help you track patterns and pre... ⇲
 
Privacy issue

Privacy concerns with constant monitoring

Fix: Review the app's privacy settings and adjust them according to your comfort level. Disable any features that you feel are too invasive, if p... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: Ensure that the app is updated to the latest version on all devices. Sometimes, performance issues can be resolved with updates that improve... ⇲

Lack of support for rural driving conditions

Fix: When driving in rural areas, try to maintain consistent speeds and avoid sudden maneuvers, as these may be more heavily penalized by the app... ⇲
 
Crashes issue

Mentor DSP crashes frequently

Fix: Try uninstalling and reinstalling the app to clear any corrupted data that may be causing crashes. This can often resolve performance issues... ⇲
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 what users are saying
Bad experience
93.6%

Good experience
5.2%

Neutral
1.2%

~ from our NLP analysis of 1,464 combined software ratings.

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 Private Data Mentor DSP collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Usage Data
    • Diagnostics