fix problems on Libratone [iphone]

—— Run into issues on Libratone? Get help pending when official support gets back to you!

Libratone

Info:

company: Little Bird Co., Ltd

: http://www.libratone.com.cn

: www.libratone.com.cn

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🛠️ Resolved Issues on iPhone:

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app randomly exits speaker settings

Fix: 1. Restart the app: Close the Libratone app completely by swiping it away from the app switcher. Reopen the app to see if the issue persists... »»

app shows low battery despite full charge

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve temporary glitches. Hold the power button and slide to power off, then turn... »»

Network issue

app indicates speaker is on another network

Fix: 1. Check Wi-Fi settings: Ensure your iPhone and the speaker are connected to the same Wi-Fi network. Go to Settings > Wi-Fi and verify the n... »»

link feature fails to recognize speakers

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on. 2. Restart the speaker: Power off the speaker and... »»

frequent disconnects between app and devices

Fix: 1. Check Bluetooth range: Ensure you are within the effective range of the Bluetooth connection. 2. Restart both devices: Restart your iPho... »»

AirPlay connectivity issues

Fix: 1. Ensure both devices are on the same Wi-Fi network: Check that your iPhone and the speaker are connected to the same network. 2. Restart... »»

app fails to detect speakers

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on. 2. Restart the speaker: Power off the speaker and... »»

Battery issue

battery percentage not displayed

Fix: 1. Check app permissions: Go to Settings > Privacy > Bluetooth and ensure the Libratone app has permission to access Bluetooth devices. 2.... »»

inaccurate battery level display

Fix: 1. Restart the app: Close and reopen the Libratone app to refresh the battery status display. 2. Reconnect the speaker: Disconnect and reco... »»

app notifies low battery when fully charged

Fix: 1. Restart the app: Close and reopen the Libratone app to refresh the battery status. 2. Reconnect the speaker: Disconnect and reconnect th... »»

Settings issue

graphics in settings are useless

Fix: 1. Update the app: Check for updates in the App Store, as newer versions may improve the user interface. 2. Restart the app: Close the app... »»

Glitches issue

volume control slider glitches

Fix: 1. Restart the app: Close the Libratone app completely and reopen it to see if the slider functions correctly. 2. Check for updates: Ensure... »»

Slow issue

slow speaker recognition time

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on. 2. Move closer to the speaker: Being closer can i... »»

Audio issue

incoming call rings on speakers during playback

Fix: 1. Change call settings: Go to Settings > Sounds & Haptics and adjust the ringer settings to prevent calls from ringing through the speaker.... »»

Permissions issue

app requires Bluetooth to access features

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on. 2. Use Wi-Fi Direct if available: Check if the sp... »»

UI issue

app does not open to last page used

Fix: 1. Check app settings: Look for any settings within the app that may allow you to set the default page on startup. 2. Restart the app: Clos... »»

Updates issue

firmware update requires quitting app for each speaker

Fix: 1. Update one speaker at a time: Follow the firmware update process for each speaker individually to avoid the need to quit the app multiple... »»

Freezing issue

app freezes during setup

Fix: 1. Restart the app: Close the Libratone app completely and reopen it to see if the setup process continues. 2. Restart your iPhone: A devic... »»

Crashes issue

app crashes frequently

Fix: 1. Update the app: Check for updates in the App Store, as newer versions may fix stability issues. 2. Restart your iPhone: A device restart... »»

Loading issue

unreliable loading and access to settings

Fix: 1. Restart the app: Close the Libratone app completely and reopen it to see if the settings load correctly. 2. Check for updates: Ensure th... »»