fix problems on IScout Basketball [iphone]

​

—— Run into issues on IScout Basketball? Get help pending when official support gets back to you!

iScout Basketball
Info:
company: Blackbelt Apps LLC
: http://www.iscoutsports.com
: www.iscoutsports.com
Chat with our AI-based iScout Basketball Support
   Hello! How can I assist you?  

characters left:
 
Glitches issue

Glitch adds extra free throw attempts

Fix: 1. Check if there is an update available for the app that may fix this glitch. Go to the App Store and look for updates. 2. If the app is u... ⇲
 
UI issue

Difficult to track substitutions

Fix: 1. Familiarize yourself with the substitution tracking feature in the app. Check the user manual or help section within the app for guidance... ⇲

Confusing running clock

Fix: 1. Review the app's settings to see if there are options to customize the running clock display. 2. Practice using the running clock featur... ⇲

Cumbersome league/team management

Fix: 1. Create a checklist of tasks for league/team management to streamline the process. 2. Use a spreadsheet or a dedicated app for league man... ⇲

Not intuitive for correcting data entry

Fix: 1. Review the app's help section or user manual for guidance on correcting data entries. 2. Practice correcting entries in a test game to b... ⇲
 
Settings issue

Five digit limit for team codes

Fix: 1. If you are encountering issues with team codes, consider using a combination of letters and numbers to create a unique identifier within... ⇲
 
Bugs issue

Bug when adding players to game rosters

Fix: 1. Ensure that you are following the correct steps to add players to the roster. Refer to the app's help section for detailed instructions.... ⇲

Inability to add actual data

Fix: 1. Ensure you are in the correct mode or section of the app that allows data entry. 2. Check if there are any restrictions or settings that... ⇲
 
Updates issue

Auto update needed for game additions

Fix: 1. Regularly check for updates in the App Store to ensure you have the latest version of iScout Basketball, which may include auto-update fe... ⇲
 
Customization issue

Lacks advanced stats like assists to turnover ratios

Fix: 1. Keep track of advanced stats manually during games and input them into a separate spreadsheet for analysis. 2. Use a third-party app or... ⇲

Limited options for shot types

Fix: 1. Use the available shot types creatively to categorize similar shots. For example, if there is no specific option for a layup, use the clo... ⇲

Requires manual entry for some stats

Fix: 1. Create a standardized form or template for manual entry to streamline the process. 2. Use voice-to-text features on your iPhone to speed... ⇲

Difficult to use live for detailed stats

Fix: 1. Practice using the app in a non-game setting to become more familiar with its features and layout. 2. Consider using a secondary device... ⇲
 
Support issue

Customer service response issues

Fix: 1. Check the app's FAQ or help section for common issues and solutions that may address your concerns without needing to contact customer se... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
97.2%

Bad experience
1.6%

Neutral
1.2%

~ from our NLP analysis of 505 combined software ratings.

 Switch to these Alternatives:
MaxStats - Basketball
Basketball Stats PRO Lite
Breakthrough Stats
Basketball Stats PRO
Stat-Stars
iPracticeBuilder
Basketball Stats PRO Phone
FastDraw for iPad
Basketball Scorebook + Stats
Championship Productions

 Private Data iScout Basketball collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. SportsEngine Integration: $4.99 Support for SportsEngine customers