fix problems on Navi [iphone]

—— Run into issues on Navi? Get help pending when official support gets back to you!

Navi - Subtitles & Translation

Info:

company: Good Snooze

: http://www.goodsnooze.com

Chat with our AI-based Navi Support

🛠️ Common Navi Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

a little buggy

Fix: Ensure that you are using the latest version of the app. Go to the App Store, search for Navi, and check if there is an update available. If... ⇲

translation pauses and stops

Fix: Check your internet connection. A weak or unstable connection can cause interruptions in translation. Try switching between Wi-Fi and mobile... ⇲

UI issue

interface shows one line of text

Fix: Adjust the text size in your iPhone settings. Go to Settings > Display & Brightness > Text Size and increase the size to see if it allows fo... ⇲

captions only on receiver's side

Fix: Check the app settings to see if there is an option to enable captions on both sender and receiver devices. OR Use a different method of... ⇲

cannot select voice recognition on non-fullscreen devices

Fix: Try rotating your device to landscape mode, as some apps may only allow certain features in fullscreen mode. OR Look for any settings wit... ⇲

Audio issue

only picks up one voice

Fix: Ensure that the microphone permissions are correctly set. Go to Settings > Privacy > Microphone and make sure Navi is enabled to access the... ⇲

accuracy of words is off

Fix: Speak clearly and at a moderate pace. Sometimes, the app may struggle with accents or fast speech. Practicing clear enunciation can improve... ⇲

Compatibility issue

requires other users to have the app

Fix: Consider using alternative methods for sharing translations, such as copying the text and sending it via messaging apps to users who do not... ⇲

SharePlay doesn't work

Fix: Ensure that both devices are updated to the latest iOS version, as compatibility issues can arise with older versions. OR Try restarting... ⇲

does not work on Vision Pro

Fix: Check for any compatibility updates or announcements from the app developers regarding support for Vision Pro. OR Consider using the app... ⇲

useless for some users

Fix: Identify specific features that are not meeting your needs and explore alternative apps that may offer better functionality for your require... ⇲

Customization issue

limited language options

Fix: Check the app settings to see if there are any options to download additional language packs or updates that may not be installed by default... ⇲

Setup issue

setup is not intuitive

Fix: Take time to explore the app's interface. Familiarize yourself with the layout and features by tapping around and seeing what each button do... ⇲

Support issue